Customer Care Advocate I
3 days ago
Job Description (JD):
and responding to the customer in needed.
- SFDC Case Handling in Categorization
- SAP SD - Creating/modifying, Displaying SO, Quotations in order to extract the information.
- Basic to Intermediate Excel Skills preferred
- Good in mechanical drawing reading
- Good Coordination with internal and external stakeholders for having relevant data and information.
- Work with Distribution Center operations to assure orders are managed and shipped in a timely manner to customer expectations; as well as resolve customer issues regarding order shipment issues such as damaged, late, or incorrect products
- Strong communication/interpersonal & organizational skills
- Strong ability to manage daily workload
About Regal Rexnord
- The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
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