Customer Support

1 week ago


Pune Maharashtra, India Global Electronics Full time

**Overview**:
We are currently looking for a dynamic and results-oriented Customer Support to join our team at Global Electronics.
- Understanding customer needs and providing appropriate solutions and attention
- Communicating with customers about their experiences with a product or service
- Providing information about products and services, taking orders, and addressing customer complaints
- Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Escalating unresolved issues to the designated internal teams for further investigation
- Working closely with the product or service teams to learn about product details, services, and warranties on offer
- Providing feedback on the efficiency of the customer service process and contributing to the development of customer service policies and procedures
- Maintaining a thorough knowledge of the organization’s products or services and ensuring this knowledge is kept up to date
- Ensuring customer satisfaction and providing professional customer support

Schedule:

- Monday to Friday

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time

    **Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...

  • Customer Assistant

    3 months ago


    Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

  • Customer Support

    4 months ago


    Pune, Maharashtra, India Genesis HR Services Full time

    **Designation: - **Customer Support **Position Overview**: As a Customer Support Executive for our International Voice Process, you will be responsible for providing outstanding support to our diverse customer base across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

  • Customer Support

    6 months ago


    Pune, Maharashtra, India Skylark HR Solutions Full time

    Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Open to work in 24*7 and work from office environment - Analytical problem solvers who will understand issues and to resolve customer issues - Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently - Being...

  • Customer Support

    2 months ago


    Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title: US Telecom Inbound/Outbound Process** **Location**: Pune (Hinjewadi Phase 3) **Industry**: US Telecom - B2C (Wireless Voice) / B2B (Connect Voice) **Job Type**: Full-time, Work from Office (WFO) **Shifts**: 24/7 Rotational Shifts (Between 5:30 PM - 7:30 AM) **Salary**: - **6M - 11M Experience**: ₹3.97 LPA (₹25,589 per month) - **1 Year -...

  • Customer Support

    2 months ago


    Pune, Maharashtra, India arcatron mobility Full time

    Contact and engage customers who abandoned their carts. Persuade them to complete their purchases. Assist in optimizing cart recovery strategies. **Requirements**: Strong communication skills. Ability to handle objections. Detail-oriented and organized. Enthusiastic learner. **Requirements**: MBA or graduate fresher with excellent communication...

  • Customer Support

    2 months ago


    Hadapsar, Pune, Maharashtra, India Genesis HR Services Full time

    we are committed to delivering exceptional service to our global clientele. We value effective communication and are looking for a dynamic individual to join our international customer support team. **Job Summary**: As an International Customer Support Specialist, you will play a crucial role in enhancing customer satisfaction across various regions. Your...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Customer Support Associate - International Voice & Chat Process** **Contact**: 75688 42910** **Location**:Pune, India** **Salary**: ₹3 LPA - ₹6 LPA (with attractive incentives & allowances!) **Shift**: 24/7 Rotational (5 days working, 2 days off) **Transport**: Cab facility provided both ways **Role Overview**: Join our international customer...


  • Pune, Maharashtra, India Intrelsys Consulting Full time

    **Job Title: Customer Support Advisor** Location: The Co-Work, Rushub Bizz Bay, Kharadi, Pune About Transcom: Transcom is a global leader in customer experience services, delivering customer care, sales, and technical support across various industries. We are passionate about innovation, diversity, and creating an inclusive work environment. Join us in...


  • Pune, Maharashtra, India Career Crox Full time

    **Job Title**: Customer Support Executive **Experience**: Fresher **Location**: Pune We are seeking enthusiastic freshers to join our Customer Support team. As a Customer Support Executive, you will assist customers with inquiries and provide solutions to their issues. **Key Responsibilities**: - Provide accurate information about products and...


  • Pune, Maharashtra, India Dilizent Systems Full time

    _### Job Description: Customer Support Executive_ - **Position Title**: Customer Support Executive _ - **Department**: Customer Service _ - **Location**: [Location] _ - **Reports To**: Customer Support Manager _ - #### Job Summary:_ - #### Key Responsibilities:_ - **Customer Interaction**:_ - Provide accurate, valid, and comprehensive information to...

  • Customer Support

    2 months ago


    Chinchwad, Pune, Maharashtra, India RANKA JEWELLERS CHINCHWAD Full time

    Location - Pimpri Chinchwad Shift - 10:30 am to 07:30 pm Department - Ecom department **Responsibilities** *Coordinating with customer and helping them with their queries *Writing product description for products to be hosted in website *Helping in order processing Experience - Minimum 1 Years in customer support Pay: ₹21,000.00 per month Pay:...


  • Pune, Maharashtra, India DINGG Full time

    **Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives. - Conducting quality...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title**: Customer Support Associate - US Telecom Inbound Voice Process (B2C) **Location**: Hinjewadi Phase 3, Pune (Work from Office) **Shift**: 24/7 shifts between 5:30 PM - 7:30 AM **Work Days**: 5 days a week, with 2 rotational days off **Compensation**: Up to INR 4,92,000 CTC Job Overview We are looking for highly motivated and customer-oriented...

  • Customer Support

    2 months ago


    Chinchwad, Pune, Maharashtra, India RANKA JEWELLERS CHINCHWAD Full time

    Location - Pimpri Chinchwad Shift - 10:30 am to 07:30 pm Department - Ecom department **Responsibilities** *Coordinating with customer and helping them with their queries *Writing product description for products to be hosted in website *Helping in order processing Experience - Minimum 1 Years in customer support Pay: ₹21,000.00 per month Pay:...


  • Pune, Maharashtra, India DINGG Full time

    **Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives. - Conducting quality...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Desgination: - ** Customer Support **Position Overview**: As a Customer Support Executive for our International Voice Process, you will be responsible for providing outstanding support to our diverse customer base across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer...


  • Pune, Maharashtra, India Amber Internet solutions Full time

    Sales and Support **Customer Support Intern**: - Pune, Maharashtra | Internship- If you are passionate about making international mobility and living, seamless and accessible, then We're looking Customer Support Interns who can assist us in proving our customers with resolutions and resolve their queries. **Responsibilities**: - Identify and assess...