Customer Support

Location - Pimpri Chinchwad Shift - 10:30 am to 07:30 pm Department - Ecom department **Responsibilities** *Coordinating with customer and helping them with their queries *Writing product description for products to be hosted in website *Helping in order processing Experience - Minimum 1 Years in customer support Pay: ₹21,000.00 per month Pay:...

**Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...

Sure! Here’s a sample job description for a Customer Support position: - **Job Title: Customer Support Representative**: - **Location**: [City, State] - **Job Type**: [Full-Time/Part-Time] - **Company Overview**: - [Provide a brief description of the company, its mission, and the industry it operates in.] - **Job Summary**: - As a Customer Support...

Lead, coach, and mentor a team of customer support representatives to ensure they meet performance standards. - Develop training programs to enhance the skills and knowledge of the support team. - Identify and implement strategies to improve customer service processes and workflows. - Develop and maintain strong relationships with key customers, ensuring...

We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

Provide accurate records approximately products, services, and corporation rules to clients. - Assist customers in troubleshooting technical issues and resolving court cases effectively. - Ensure timely and courteous verbal exchanges with customers to hold a fine relationship. - Bachelor’s degree or equivalent experience in an associated field. - Prior...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

**Resolve Issues**: Identify and troubleshoot customer issues, providing effective solutions and escalating complex problems to higher-level support when necessary. - **Process Orders and Returns**: Assist customers with placing orders, processing returns, and handling payment transactions. - **Maintain Records**: Keep accurate records of customer...

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

**Designation: - **Customer Support **Position Overview**: As a Customer Support Executive for our International Voice Process, you will be responsible for providing outstanding support to our diverse customer base across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer...

**Managing a Team**: As a Customer Support Executive, you will oversee a team of representatives who offer customer support. Your role involves mentoring and guiding team members to provide exceptional service. - **Overseeing Customer Service Process**: You’ll be responsible for ensuring smooth customer interactions, addressing inquiries, resolving...

Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Open to work in 24*7 and work from office environment - Analytical problem solvers who will understand issues and to resolve customer issues - Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently - Being...

Assist customer in resolving any open requests for support, assistance, information on upgrading etc. - Complete Training Needs Analysis to confirm the Training is applicable. - Design Training content with the Learners needs in mind. - Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve...

**Job Title: US Telecom Inbound/Outbound Process** **Location**: Pune (Hinjewadi Phase 3) **Industry**: US Telecom - B2C (Wireless Voice) / B2B (Connect Voice) **Job Type**: Full-time, Work from Office (WFO) **Shifts**: 24/7 Rotational Shifts (Between 5:30 PM - 7:30 AM) **Salary**: - **6M - 11M Experience**: ₹3.97 LPA (₹25,589 per month) - **1 Year -...

**Understanding Needs**: Providing appropriate solutions and attention based on customer needs. - **Recording Interactions**: Keeping records of interactions, inquiries, complaints, and actions taken. - **Collaborating Internally**: Escalating unresolved issues to designated teams for investigation. - **Product Knowledge**: Learning about products/services...

Contact and engage customers who abandoned their carts. Persuade them to complete their purchases. Assist in optimizing cart recovery strategies. **Requirements**: Strong communication skills. Ability to handle objections. Detail-oriented and organized. Enthusiastic learner. **Requirements**: MBA or graduate fresher with excellent communication...

**Managing Inbound Calls**: CSRs handle incoming phone calls, addressing customer inquiries and concerns. - **Generating Sales Leads**: They identify potential sales opportunities during interactions with customers. - **Assessing Customer Needs**: CSRs understand customer requirements and strive to achieve customer satisfaction. - **Problem-Solving**: They...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Excellent phone etiquette and active listening abilities. - A quick learner and exceptional ability to make decisions. **Job...

**Key Responsibilities**: - Conduct outbound calls to verify leads and gather information on customer requirements. - Provide accurate and clear information about products, services, and company policies. - Assist customers in resolving their issues, ensuring timely follow-up and a positive experience. - Escalate complex or unresolved issues to relevant...

we are committed to delivering exceptional service to our global clientele. We value effective communication and are looking for a dynamic individual to join our international customer support team. **Job Summary**: As an International Customer Support Specialist, you will play a crucial role in enhancing customer satisfaction across various regions. Your...