Front Office Supervisor
2 weeks ago
**Overseeing Daily Operations**: Manage the front desk operations, ensuring efficient and smooth service.
- **Staff Management**: Train, schedule, and supervise front desk staff, ensuring they adhere to hotel policies and procedures.
- **Guest Services**: Handle guest check-ins and check-outs, address guest complaints, and ensure a high level of customer satisfaction.
- **Administrative Duties**: Maintain accurate records of room occupancy, guest charges, and billing information.
- **Coordination**: Work closely with housekeeping and maintenance departments to ensure guest rooms are clean and functional.
- **Financial Management**: Manage cash and credit card transactions, balance daily reports, and monitor inventory levels.
- **Emergency Procedures**: Train staff in safety procedures and ensure they can execute emergency protocols.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹101,263.97 - ₹567,458.56 per year
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Language**:
- Hindi (required)
**Location**:
- Pimpri-Chinchwad, Maharashtra (required)
Work Location: In person
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