Helpdesk Administrator

4 weeks ago


Bengaluru Karnataka, India Check Point Software Technologies Ltd. Full time

**Why Join Us?**:
Check Point is seeking a self-motivated, adaptable, and quick-learning Application Help Desk Administrator to provide internal front-facing support for the company employees and related IT services.
You will be responsible for coordinating and communicating with employees worldwide to ensure expedient resolutions to technical issues and requests.

**Key Responsibilities**:

- Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops,
and servers.
and hardware devices.
- Troubleshoot Active Directory and Exchange Server environments.
- Troubleshoot printer and scanner issues.
- Provide end-user training on Microsoft Windows products and services.
- Work with other IT team members to ensure the smooth operation of the company's IT infrastructure.
- Support Salesforce support
- Introducing policies, procedures, and technologies to proactively respond to trouble areas in service delivery.
- Additional responsibilities based on business requirements.

**Qualifications**:

- 2-3 years of experience in Microsoft Windows system administration.
- Experience with Active Directory, Exchange Server, and other Microsoft products and services.
- Strong troubleshooting skills.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Ability to learn new technologies quickly.
- Familiarity with cloud computing technologies is a plus.
- Mac OS, Linux knowledge - Advantage



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