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CRM Executive
2 months ago
**Job description**
- Back office coordination activities for the regions.
- Order processing for the respective area after checking approvals(if any) & ensuring that order is correct in all respects & providing sales team with details of material availability and sending dispatch information to factory concluding till dispatch.
- Sales advise preparation / processing & sending dispatch intimation to the plant for South & filing.
- Processing all MRS / sample requests and ensuring that sampling for existing and new product is being done timely and to all the areas.
- Checking outstanding & credit limits before giving dispatch.
- To send expected dispatch intimations / dispatch plans on daily basis to management, plant.
- To ensure that Os, CNs, Material requirement, ORC sample data are being handled properly & brought to conclusion.
- To process ORC on receipt of orders / forwarding ORC details to the concerned RSMs / Forwarding ORC Debit notes to accounts & giving feedback/ transfer payment / ensure chq issuance & forwarding the same to the concerned RSMs.
- Outstanding processing - every 4 days including follow up with the sales team, & monitoring 60-90 & more than 90 days Os.
- Follow up for payments based on the approvals taken by the sales team & ensuring timely collections Of C form and pending O/S by sending reminders/ follow ups as per the credit limit.
- Ensuring proper sample management, stock management, material requirement, dispatches, freight related issues etc.
- Item Master creation & MRP & Rate updating in ERP.
- Follow-up for UHR - competitor activities / market feedback from all regions.
- Pushing schemes for stock liquidation, new product launches to the sales team.
- Sending reports to sales team - O/S, sales, C form, stock planning report in the morning and stock report for more than 120 days etc.
- Ensure timely submission mail of new joiner training manual, pricelist & hand holding of all the new employees and ensure smooth induction.
- Broken / short stock reservation & release as per data received from factory.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- CRM executive: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Ahmedabad, Gujarat (required)
Work Location: In person
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