CRM Executive
6 months ago
**Company Overview**:Founded in 2000, Vohra Wound Physicians is the largest Wound Care specialty practice focused exclusively on the post-acute sector, and the premier provider and employer in wound management. The company provides bedside clinical care to hundreds of thousands of patients annually at nearly 3,000 skilled nursing facilities across 28 states as well as to patients healing at home via telemedicine. Vohra Physicians is a premier national physician group that provides expert post-acute care physician services throughout the United States.
**Key Responsibility Area**:
- Work closely with the Account Manager who is assigned to specific accounts and physicians.
- Provide extensive support to Vohra physicians and facility partners to identify issues and respond to inquiries.
- Quickly identify, address, document and track critical service-related items and customer inquiries.
- Evaluate customer feedback and identify ways to maximize customer satisfaction.
- Ensure that standard operating procedures are documented and maintained.
- Reporting any anomalies to the reporting manager.
- QSR Feedback to be completed in a timely manner, review & report.
- Vacation coverage to be reviewed & worked upon for timely allocation of physicians.
- Missed rounds to be identified & aiming to save encounters.
- Resell meetings to be arranged & attended to.
- Responsible for all correspondence with customers ensuring all aspects of a project are effectively communicated and documented.
- Support the Team Lead -CRM to implement policies as laid down by the companies.
- Routing Carve Off’s as and when required.
- Calls to facilities based in US basis the states assigned.
- Calls connected with Facilities - Increase First Contact.
- Aiming to schedule meetings with US facilities for Growth in business.
- Revenue Improvement - Conversions of New meetings to sale (1st encounter).
**Qualifications, Skill & Experience Levels**:
- Bachelor’s degree in marketing, Economics, Business Administration, or other related fields.
- Minimum of 2 years’ experience within a contact centre/Healthcare/Patient & Physician centric environment as an Executive/Agent.
- **Must have 1 year of International Experience.**
- **Atleast 1 year of sales Experience.**
- Proficiency with computers, especially with CRM software, and strong typing skills.
- Basic Excel skill - understanding Excel spreadsheets (Formulas & Functions).
- Good level of literacy and numeracy.
- Ability to ask prying questions and diffuse tense situations.
- Strong time management and decision-making skills.
- Ability to deal with demanding customers and escalations.
- Well-developed communication skills: ability to communicate to all levels.
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Organizational skills with the ability to prioritize a varied and demanding workload.
- Problem solving skills with A high level of commercial awareness
- **Shift time - 7 pm to 4 am (NO CAB FACILITY)**_
**Salary**: Up to ₹650,000.00 per year
**Benefits**:
- Health insurance
- Paid time off
Schedule:
- Night shift
Supplemental pay types:
- Commission pay
**Experience**:
- International voice process: 1 year (required)
- Customer service: 1 year (required)
- sales: 1 year (required)
**Language**:
- Fluent English (required)
Ability to Commute:
- Ahmedabad, Gujarat (required)
Work Location: In person
-
CRM Executive
2 months ago
Bopal, Ahmedabad, Gujarat, India Sakariya Group Full time**Designation**: Sr. Executive - Client Service/ Assistant Manager - Client Service **Experience**: Min. 2-3 years in real estate CRM **Major JD**: **CRM System Management**: Oversee the day-to-day management of the CRM system, ensuring it is functioning optimally and data is accurately recorded and maintained. Customize CRM workflows and processes to...
-
CRM Executive
6 months ago
Ahmedabad, India iFlair Web Technologies Pvt. Ltd. Full timePosition: - CRM Executive Experience: - 3+ Years Job Description: - As a CRM Expert, your primary responsibility is to develop and execute strategies that enhance customer relationships, drive engagement, and maximize the value of customer data. You will play a critical role in helping the organization achieve its business objectives by leveraging CRM...
-
IT Sales Executive
6 months ago
Ahmedabad, India DaeBuild CRM Software Full timeWe are looking for IT Sales Executives ( Inside Sales ) who has - 2 - 3 years of Experience in Full Sales Lifecycle - Generating leads, making cold calls and handle Demos /presentations. - Use sales experience to close deals - Identify opportunities,challenges and create strategies to maximize software sales. - Good written and verbal communication - Good...
-
CRM Executive
6 months ago
Ahmedabad, Gujarat, India Pavit Ceramics Pvt. Ltd Full time**Job description** - Back office coordination activities for the regions. - Order processing for the respective area after checking approvals(if any) & ensuring that order is correct in all respects & providing sales team with details of material availability and sending dispatch information to factory concluding till dispatch. - Sales advise preparation /...
-
Admin & CRM Executive
2 months ago
Prahlad Nagar, Ahmedabad, Gujarat, India Krishna Space Private Limited Full timeKrishna Space is a renowned commercial real estate services and investment firm, offering top-tier expertise in the leasing, renting, purchasing, and selling of commercial properties. Founded in 2010 by Mr. Ujas Patel, **the company has built a reputation for delivering trust, reliability, and exceptional quality in real estate transactions** across...
-
CRM Executive
6 months ago
Ahmedabad, India Shilp Group Full time**Job Title - CRM Executive - Real Estate** **Role Overview**: **Responsibilities**: - Build and nurture strong customer relationships, understanding their needs and preferences. - Handle customer queries, concerns, and feedback promptly and professionally. - Collaborate with internal teams to ensure the smooth execution of promised services. - Maintain...
-
Ms CRM Dynamics
3 months ago
Ahmedabad, Gujarat, India Cygnet.One Full time**We empower you to **Live the Trust****: **Cygnet.One is a leading global technology company.**: We offer you a wide range of equal career opportunities across various domains, a suitable role that matches your skills. We have a culture of continuous learning and development where employees are encouraged to enhance their skills. Our company has a global...
-
CRM Executive
4 months ago
Dumad, Vadodara, Gujarat, India UGES Powermax Pvt.ltd Full time**Position**: CRM Executive **Locations**: Vadodara, Gujarat & Pune, Maharashtra **Company Overview**: UGES is a leading OEM and testing provider in the renewable energy sector, specializing in solar and wind power generation. Committed to innovation and sustainability, we deliver high-quality products and solutions to clients in Vadodara, Pune, and...
-
CRM Executive
6 months ago
Ahmedabad, India Zigsaw Full timeDepartment: Sales Direct Reporting To: SALES MANAGER Direct Reportees: - New Position/ Back Fill: New No. of openings: 1 Job Purpose : CRM Executive manages a portfolio of customers within a defined sales geography. The role is accountable for Establishing relations with customers through high standards of customer service with a personalized...
-
D2c CRM Executive
6 months ago
Udhana, Surat, Gujarat, India Threadbucket Studios LLP Full timeJob Title: CRM Exec Location: Surat - Work From Office Company: Threadbucket Studio LLP About Us: Zaccai is a dynamic and fast-growing direct-to-consumer (D2C) website specializing in women’s apparel. We are committed to delivering high-quality products/services and exceptional customer experiences. As we continue to expand our online presence, we are...
-
CRM Executive
6 months ago
Surat, Gujarat, India Indigo seaways Pvt Ltd Full timeKey responsibilities and duties: 1. Coordinate with website developer, database admin, front end developer and ERP designer to make improvement in the system 2. Data Management & analysis, reports experienced to make impact in booking system. 3. Handle inbound support in a professional manner 4. Provide technical assistance and support to resolve any...
-
Greeter CRM Executive
6 months ago
Rajkot, Gujarat, India Radhika Jeweltech Public Limited Full time**KRAs/ Key Deliverables** - Responsible for greeting and receiving the customers to the showroom or at exhibitions - Responsible for making calls to customer briefing about company policy, product details schemes and offers - Escorting the customers to the required counter and offer them chairs - Escorting the customer to the Floor Manager / Showroom...
-
Purchase Executive
2 months ago
Vatva Gidc, Ahmedabad, Gujarat, India INOVIC CRM INDIA PVT LTD Full time**VACANCY : PURCHASE ENGINEER** - **EXPERIENCE : FRESHER 1 YEAR EXPERIENCE** - **QUALIFICATION : DIPLOMA MECH, BE MECH** - **COMPANY NAME : INOVIC CRM INDIA PVT LTD** - **PRODUCT : EOT CRANE** - **CONTACT PERSON : 9099123335** - **CANDIDATE SHOULD BE FROM AHMEDABAD** **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per...
-
CRM Executive
6 months ago
Ellis Bridge, Ahmedabad, Gujarat, India MEDI ASSIST INSURANCE TPA PRIVATE LIMITED Full time**CRM** **Job description** - Receive and check claim documents for completeness and advice employees regarding pending documents, if any. - Track and control documents to ensure TAT of claims/cards as per SLA. - Feedback from Insurers and Corporates. - Additional revenue opportunities from existing Corporates. **Non voice coordinator** - Maintain weekly...
-
CRM Executive
3 weeks ago
Surat, Gujarat, India VIVAANTA FASHION Full time**Responsibilities: -** 1. Handle outbound and inbound calls and chat of customer. 2. Identify customers' needs, resolve issues, and provide solutions learn from social media team. 3. Person will be responsible to collect feedback from the customers who have purchased the product from our website. 4. Maintain good customer relations. 5. Maintain records of...
-
CRM Executive
3 weeks ago
Ambli, Ahmedabad, Gujarat, India Birla Workforce and Technologies Full timelooking for a dedicated Customer Relationship Executive to join our team in Ahmedabad. If you have a passion for providing top-notch customer service, this opportunity is for you! Key Responsibilities: - Offer comprehensive information about our products and services. - Gather and assess customer feedback to enhance satisfaction. - Maintain well-organized...
-
CRM Executive
3 months ago
Udhana, Surat, Gujarat, India Desiluk Fashion Pvt Ltd Full time2+ years of experience in customer relationship management or sales in the garments industry. **Key Responsibilities**: - Manage sales leads and opportunities to achieve sales targets. - Maintain accurate customer information and interaction history. - Resolve customer issues and requests in a timely manner. - Analyze sales and customer service metrics to...
-
CRM Executive
3 months ago
Bhaily, Vadodara, Gujarat, India URBAN STYLE INTERIOR DESIGN STUDIO Full timeOversee the customer relationship is essentially handled by the entire team. - Formulate and maintain significantly profitable relationships with key customers. - Keeping customers updated with all information on the latest products. This significantly helps in increasing the sales of the company. - Resolve all customer complaints in a quick and efficient...
-
CRM Executive
5 months ago
Ahmedabad, Gujarat, India Upman Placements Pvt Ltd Full timeOversee the customer relationship is essentially handled by the entire team. - Formulate and maintain significantly profitable relationships with key customers. - Keeping customers updated with all information on the latest products. This significantly helps in increasing the sales of the company. - Resolve all customer complaints in a quick and efficient...
-
CRM Executive
6 months ago
Ahmedabad, Gujarat, India Infinnity Solution Full timeInteract with clients and build relationship with them while ensuring their needs are being met. - Experience in Data Entry would be preferred. - Knowledge or experience of Capital markets will be an added advantage. - Bachelors degree with basic computer knowledge. **Salary**: ₹20,000.00 - ₹22,000.00 per month **Benefits**: - Health...