Freight Customer Service
6 months ago
Job profile - Freight customer service
Responsible to interact with customer allotted on day to day basis.
Call up daily and check for new enquires from existing customers (deep selling)
Need to work on enquiry received and quote rates after receipt of rates from pricing dept.
Quote should cover all the details required by the customer.
Negotiation of rates with the customer and get nomination.
Quote to be updated in cargo net Ensure correct planning is done by ops and update customer accordingly.
(Including pick up dates/ CFS cut off/CY cut off/ SI cut off/ Vessel / Carrier/ Overseas agent/ Transport vendors and other related vendors.)
Closely monitor every ops activity and update customer accordingly To handle all customer service/ overseas agent work and keep client updated with status of their respective shipments within stipulated time frame
Ensure shipment is loaded on the planned vessel, Coordinate with documentation and ensure the documents and bills are submitted on time. Ensure that all the cost and income is booked correctly by ops/documentation and job is closed on time.
Job cost sheet to pull up from the system.
Daily DSR to be sent to customer Follow up for payments.
Ensure invoices are done timely To strive to generate new businesses
**Job Types**: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Customer Service Freight
4 months ago
Andheri, Mumbai, Maharashtra, India Hunarstreet Technologies Pvt Ltd Full timeWe have an exciting opportunity for an Asst. Manager - Customer Service to independently handle customer service desk for ocean exports and imports. Key responsibilities:Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA for CFS and...
-
Customer Service
2 months ago
Mumbai, Maharashtra, India Busisol Sourcing India Pvt Ltd Full time**Description** **Responsibilities** - Manage customer shipments and ensure timely delivery - Coordinate with carriers, warehouses, and other service providers to ensure smooth movement of goods - Prepare and process shipping documentation such as invoices, bills of lading, and customs documentation - Resolve customer inquiries and complaints in a timely...
-
Air Freight Customer Service Executive
2 months ago
Khopat, Thane, Maharashtra, India KAY BEE EXPORTS INTERNATIONAL PRIVATE LIMITED Full time**JOB DESCRIPTION - AIR FREIGHT CUSTOMER SERVICE REPRESENTATIVE** **Job Summary**: We are seeking a detail-oriented and customer-focused Air Freight Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing exceptional support to our clients, managing air freight shipments, and ensuring timely and accurate...
-
Freight Forwarder
6 months ago
Dahisar, Mumbai, Maharashtra, India Darekar Transport Company and Freight Forwarding & Logistic Full timeExport Import knowledge, Custom clearing and Freight Forwarding agent. Pay: From ₹15,000.00 per month **Experience**: - total work: 5 years (preferred) Work Location: In person
-
Sales Executive
6 months ago
Mumbai, Maharashtra, India HSJB Business Solutions LLP Full timeUrgent Hiring!!!! Sales Executive - Freight Forwarding and Customs Clearance Services Location: Mumbai Qualification: Any Graduation Experience: Min 2+ years of experience in sales and marketing of Freight forwarding and Customs Clearance services (C & F - Import & Export) in Mumbai Market **Salary**: As per Industry Standard Pay: Up to ₹50,000.00...
-
Freight Forwarder
4 months ago
Pune, Maharashtra, India INTINERI INFOSOL PVT LTD Full time**Job Title: Assistant Manager / Business Development Manager - Sales (Outdoor)** **Number of Vacancies: 1 in each location (total 5 locations)** **Location: Chennai, Mumbai, Pune, Ahmedabad, Delhi** **Experience: Minimum 4 years in freight forwarding** **---** **Responsibilities**: Customer Acquisition: Develop and secure new business opportunities...
-
Customer Service Operator
6 months ago
Mumbai, India GALAXY FREIGHT PVT LTD Full time**Individuals working in the freight forwarding industry are eligible to apply.** - Well-oriented in Ocean exports operations managing LCL / FCL shipments. - Capable of working in a team managing key customers based overseas. - Exposure to Purchase Order Management / Buyer Consolidation Operations will be a key advantage - Shortlisted resources should be...
-
Customer Service Executive freight Forwarding
6 months ago
Mumbai, India Hunarstreet Technologies Pvt Ltd Full time**Customer Service - Import** - Handling shipments Air / Sea (LCL, FCL, AIR) - Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis. - Preparing CAN copies and sending Cnee with arrival Details. - Resolving the issues & query of customers regarding daily routing orders. - Track shipments and...
-
Freight Forwarder
6 months ago
Mumbai, India Globify Offshoring Services Pvt Ltd Full timeResponsibilities 1. Manage the End - to - End Freight Forwarding Process, including coordinating shipments, booking cargo space, preparing shipment documentation, & tracking shipments to ensure timely delivery 2. Establish & Maintain Effective Communication with clients, Suppliers, & Transportation providers to provide updates, resolve issues, & address...
-
Export (Freight Forwarding) Documentation
4 months ago
Fort, Mumbai, Maharashtra, India Manilal Patel Freight Services Private Limited Full timePosition: Export (Freight Forwarding) Documentation Location: Fort, CSMT Company name: Manilal Patel Clearing & Forwarding Pvt Ltd Experience: 3-4 years **Roles & Responsibilities**: - Submitting Shipping Instruction on carrier website ( Line = MSC, MEARSK, HAPAG, ONELINE, COSCO, KMTC, HYUNDAI, EVERGREEN, CMA) - Following up for first print /invoices...
-
Freight Forwarder
1 day ago
Sitabuldi, Nagpur, Maharashtra, India SBG Industries Pvt. Ltd Full time**Job Summary** **Key Responsibilities** - **Freight Operations Management**: - Plan, schedule, and monitor the movement of goods via air, sea, and land. - Ensure compliance with customs regulations and international trade laws. - **Shipping Line Coordination**: - Maintain strong relationships with shipping lines and transport companies to secure the best...
-
Export (Freight Forwarding) Documentation
3 weeks ago
Fort, Mumbai, Maharashtra, India Manilal Patel Freight Services Private Limited Full timePosition: Export (Freight Forwarding) Documentation Location: Fort, CSMT Company name: Manilal Patel Clearing & Forwarding Pvt Ltd Experience: 3-4 years **Roles & Responsibilities**: - Submitting Shipping Instruction on carrier website ( Line = MSC, MEARSK, HAPAG, ONELINE, COSCO, KMTC, HYUNDAI, EVERGREEN, CMA) - Following up for first print /invoices...
-
Sales Executive- Freight Forwarding
6 months ago
Andheri, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time**Position: Sales Executive (Freight Forwarding and Customs Clearance Industry)** **Location: Andheri, Mumbai** **Experience: 2 Years** **Salary-30-35k** We are currently seeking a dynamic and results-driven individual to join our team as a Sales Executive in the freight forwarding and customs clearance industry. This role will be responsible for driving...
-
Air Freight Executive
2 days ago
Andheri, Mumbai, Maharashtra, India Clearfast Air Cargo Agency Full timeJon Location**:Andheri** **East, Mumbai** - Preparation of draft Air way bills and taking approvals from customers. - **Negotiate rates with airline,** freight forwarders, and other service providers to secure the best possible terms for export shipments. - Coordination with overseas agent for door deliveries. - Prepare and provide accurate pricing quotes...
-
Customer Service Executive
6 months ago
Mumbai, Maharashtra, India Quick India Logistics Pvt Ltd Full time**About Company** India's Top Logistics firm has over 32000 channel partners, a team of 2000+ dedicated professionals, and round-the-clock service we have emerged as the most favored channel partners for our customers. Our key focus is to ensure our customers are provided with world-class Logistics services and **ISO Certified(9001-2015).** We at QILPL...
-
Sea Freight Pricing Executive
6 months ago
Mumbai, Maharashtra, India Logistics Client of Fave HR Solutions Full time**Responsibilities**: - Analyze market trends, carrier rates, and customer requirements to develop competitive pricing strategies for sea freight shipments. - Prepare and submit timely and accurate quotations to clients based on their shipping needs and requirements. - Negotiate rates with carriers and vendors to ensure cost-effective solutions while...
-
Freight Forwarding Sales
6 months ago
Mumbai, Maharashtra, India CAPRICORN LOGISTICS Full timeIdentify high profitable markets / customers and develop strategy for penetration. Strive to make Capricorn Group services as one of the best in the market by continuously benchmarking with other competitors. Be sensitive to the environment, market and customers with strong sense of identity and results. Must have knowledge about all segments of...
-
Customer Service
4 months ago
Kanjurmarg, Mumbai, Maharashtra, India THE INTERNATIONAL CARGO CARRIERS Full timeJob Title: Customer Service Representative - Freight Forwarding Logistics Job Summary: As a Customer Service Representative in our freight forwarding logistics company, you will play a pivotal role in ensuring exceptional customer satisfaction by managing and resolving inquiries, addressing concerns, and providing efficient communication regarding the...
-
Freight Apay Sme
2 months ago
Mumbai, Maharashtra, India Dow Full timeAt Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem...
-
Customer Service Executive
7 days ago
Andheri, Mumbai, Maharashtra, India Bharat logistic solutions pvt ltd Full time**Air Freight Junior Executive - Customer Service** (Work location**: Marol, Andheri**) **Job Role**: - Placing booking on airlines - Coordination with shipper & airlines regarding shipments - Daily maintaining shipment status report - Coordination with internal department for the shipment execution process - Responsible for coordinating the shipments...