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Customer Service Executive
2 weeks ago
Company : Shipping & Transport
Position : 01
Experience: 2-3years
Stream : Ocean container Freight Forwarding
Location : Saki Naka, Mumbai
Expert in Export-Import Documentation & Customer Service
Coordinate with Shipping Line, NVOCC, Freight Forwarders, Customers, Internal Sales Team
Place booking, submit shipping instructions, follow-up with Shipping line, Sales, Customer, Track every milestone of the shipment.
prepare Invoice,managing client requirements.
Proficient in written & spoken English/MS Office.
Strong follow up skills with inter department and external service provider.
Must have experience in Export/Import pre and post shipment documentations.
Must know shipping procedures and exposure to place container booking & inventory management.
Must coordinate with Forwarder/Shipping Line/Overseas customers/Agent/Internal Sales
Tracking of containers untill the shipment cycle is closed
Able to work independently
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹200,000.00 - ₹330,000.00 per year
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 3 years (required)
- Customer service: 2 years (required)
- Import / Export Documentation: 2 years (required)
- Container Booking & Inventory Management: 2 years (required)
- handling forwarder / shipping line: 2 years (required)
- handling overseas customers / agents: 2 years (required)
- Inter Sales: 2 years (required)
- Tracking Containers: 2 years (required)
**Language**:
- English (required)
**Speak with the employer**
+91 8879415000
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