![NAVICON LOGISTICS INDIA PRIVATED LIMITED](https://media.trabajo.org/img/noimg.jpg)
Customer Service
4 weeks ago
Navicon India requires an experienced Customer Service/Documentation executive to join our team in Mumbai, Head office
Your key responsibilities will be
- Speaking to the clients/customers in regards to the cargo which would have been shipped via land, air and sea freight.
Monitor the shipments on a daily basis, deal with any issues that may have occurred (like any lost shipments, SOB status, Shipment status, Container loading and positioning, Quoting)
Respond to all requests for quotes from internal parties within 24 hours from initial receipt
Liaising with all major. Shipping lines and Airlines for procuring the best rates for quoting the customers.
Manage on a day-to-day basis and lead general sourcing activities by developing and demonstrating a detailed insight into relevant supply market.
Co-lead procurement and sourcing initiatives for assigned trade lane development
Coordinate/drive business for the company in cooperation with the sales person owning the customer and other relevant departments
All documentation procedures to be followed up (starting from securing S/I to final handover of B/L)
You must have excellent English Communication.
**Requirements**:
Well organized, able to handle stress, experienced in quoting, customer service, liasing with shipping and airlines and ready for a nice carreer with an international Transport / Freight company.
**Job Type**: Regular / Permanent
**Salary**: From ₹20,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Expected Start Date: 22/08/2023
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