Customer Relation Executive
3 days ago
**Company**: Misuraa Projects LLP
**Location**: Laxmi Industrial Estate, Andheri West, Mumbai
**Responsibilities**:
- Interact with customers at the retail showroom, understand their requirements, and propose furniture solutions.
- Coordinate with clients, interior designers, and architects to drive partnerships and build strong relationships.
- Follow up with clients regularly for order conversions (no sales target).
- Address customer queries and complaints, ensuring satisfaction with prompt solutions.
- Maintain and update client databases and records efficiently.
- Assist with quotations, approvals, and client negotiations alongside the sales team.
**Requirements**:
- Fluent in English with excellent communication skills.
- Professional appearance and a customer-focused attitude.
- Strong interpersonal and negotiation skills.
**Perks**:
- Competitive leave structure, yearly bonuses, Sunday off, leave encashment, and a positive work environment.
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
Schedule:
- Day shift
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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