Customer Success Associate

2 months ago


Gurgaon, India Unnati Full time

**Customer Success Associate| Leading Indian VC Fund| GGN**

**Experience**:
**4.0 - 8.0 Years** |
**CTC**:
**Confidential** |
**Functional Area**:
**Any** |
**Industry**:
**Financial services; Fintech; Investment Banking; Venture Capital/VC** |
**Location**:
**Gurugram, Haryana**

**About the Company**:
With the ever-increasing business ideas among entrepreneurs, our client acts as an investor working on the philosophy of invest and cobuild, supporting business ideas that are solving large complex problems which are of global relevance. They are not only into investing, but co-create businesses through expert operating models, by leveraging their domain expertise and strategic guidance. This Gurgaon-based company was founded in 2006. Their major focus areas are age-care, future of work, supply chain and start-ups. They invest in both early-stage companies as well as mature businesses.

**Skills**:Client servicing, client success, customer service, customer success, customer satisfaction

**About the Job**

As a Customer Success Associate, you will be responsible for ensuring the satisfaction and success of the company's clients by providing exceptional support and guidance.

What you will do:

- Developing and maintaining strong relationships with clients to ensure their satisfaction and success
- Responding promptly to client inquiries and requests for assistance
- Providing clients with product demonstrations, training, and support to maximize their usage and benefits of our services
- Collaborating with internal teams to resolve client issues and ensure timely resolution
- Analyzing client data and providing insights and recommendations for improvement
- Staying current with industry trends and advancements to better serve clients and provide value
- Acting as a liaison between clients and internal teams to ensure seamless communication and collaboration

What you need to have:

- Bachelor's degree in finance, business, or related field
- 4-8 years of experience in client success, customer service, or related field
- Excellent communication, interpersonal, and organizational skills
- Ability to work in a fast-paced environment and prioritize multiple tasks effectively
- Strong analytical and problem-solving skills
- Knowledge of investment banking and financial services industry is a plus

**Employment Type**:
**Full time regular** |
**Working Days**:
**Mon - Sat** |
**Work Timings**:
**Regular Day Shift** |
**Education**:
**Any Graduation



  • Gurgaon, India Recruit Kart Full time

    We are back with an excellent opportunity to earn more money again. **Customer Success Associates at ( Phase 4, Udyog Vihar, Gurgaon) ) is an urgent requirement for an AU process.** Department: Operations **Designation: Customer Success Associates** Campaign Type**:International (AU Process)** **Only males preferred** What you will be doing? Skills...


  • gurgaon, India Infosec Ventures Full time

    Sr. Associate / Associate - Customer SuccessWho are we looking for?Associate Customer Success drives value for clients by optimizing/managing business processes, synthesizing data at regular intervals, maintaining high-quality standards, applying automation leveraging cutting edge technology, performing analyses, updating business rules, presenting results...


  • Gurgaon, India Binary Infoways Full time

    **Designation**: Customer Success Associates **Campaign Type**:International Process **What you will be doing?** **Skills Required**: - Excellent Communication skills required in English - Customer handling skills **Qualification**: Graduate Experienced in international BPO Should be comfortable working night shifts **Other Info**: No cab...


  • Gurgaon, India TEFT Full time

    Department: Operations Designation: Customer Success Associates Campaign Type: International (AU Process) Total Number of Openings: 40 Roles and Responsibility: Skills Required: Excellent Communication skills required in English Excellent Customer handling skills Qualification: Graduation required Minimum 6 months exp required from International BPO/...


  • Gurgaon, India T&N Business Services Pvt. Ltd. Full time

    **Department**: Operations **Designation**: Customer Success Associates **Campaign Type**:International (Australian) **Name of the Process**: Smoke Alarm Solutions (SAS) **Total Number of Openings**: 25 **Role & Responsibilities**: **Skills Required**: - Excellent Communication skills required in English **Qualification**: - Graduate/Undergraduate...


  • Gurgaon, India SPZ Solutions Pvt. Ltd Full time

    !! Urgent Hiring !! Hiring !! Hiring !! Hiring !! Experience: 0 to 1 Year +(International BPO). Job Title : Customer Success Associate. Location : Work from office (Gurgaon Location). Salary : Between 3.2 Lakhs - 3.8+ Benefits. Shift Timings : Work from office. 5 days a week with 2 rotational off Rotational Shifts (Australian Timings) **SHOULD...


  • Gurgaon, India Infosec Ventures Full time

    **Job Information**: Industry **Technology** *** Work Experience **1-3 years** *** Salary **Negotiable** *** City **Gurugram** *** State/Province **Haryana** *** Country **India** *** Zip/Postal Code **122016** *** **About us**: **FAST TRACK YOUR APPLICATION**: **Who are we looking for?** **Experience**: Min. 2+ Years of work experience as a...


  • Gurgaon, India Infosec Ventures Full time

    **Job description** **Who are we looking for?** **Experience**: Min. 0-3 Years of work experience as Associate Customer Success **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science,...


  • Gurgaon, India Infosec Ventures Full time

    **Job description** **Who are we looking for?** **Experience**: Min. 1-3 Years of work experience as Associate Customer Success **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science,...


  • Gurgaon District, Haryana, India SPZ Solutions Pvt. Ltd Full time

    !! Urgent Hiring !! Hiring !! Hiring !! Hiring !! **Freshers** and Experienced both are considered. Job Title : Customer Success Associate (Flipkart) Should have minimum 6 months experience in BPO,Freshers also considered. **Should be proficient in spoken and written English **& Hindi Location : Work from office (Gurgaon Location) Salary : Between...


  • Gurgaon, India Flick2know Technologies Pvt Ltd Full time

    _**Responsibilities**:_ - Develop a deep understanding of our B2B SaaS products and services to effectively support our clients. - Onboard new customers, ensuring a smooth and successful implementation of our software solutions. - Serve as the primary point of contact for assigned clients, building strong relationships and acting as a trusted advisor. -...


  • Gurgaon, India Provar Full time

    **Customer Success Associates**: **Location**: Gurgaon, India **Shift**: US (8.30 pm to 5.30 am) **Summary**: We are looking for Customer Success Associates (CSA) to join our growing Operations team in our dynamic Gurgaon office. Our automated testing tool, Provar, specializes in testing Salesforce, the market-leading cloud CRM platform. Our Operations...


  • Gurgaon, India Voice Jobs Full time

    **Department**: Operations **Designation**: Customer Success Associates **Campaign Type**: International (Australian) **Name of the Process**: Smoke Alarm Solutions (SAS) **Total Number of Openings**: 25 **Roles and Responsibilities**: **Skills Required**: Excellent Communication skills required in English **Qualification**: Graduate/Undergraduate both can...


  • Gurgaon, India Rackspace Full time

    **JOB DESCRIPTION**: *** - Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the Service Delivery Associate proactively manage inbound customer requests and ensure that these are seen through to full...


  • Gurgaon, India VCOSMOS Full time

    Hello Connections WE ARE HIRING. WFO for Gurgoan Location. PROFILE: - Customer Success Associated (Voice Process) WORK LOCATION: - WORK FROM OFFICE SALARY CTC: - UPTO 19k ctc QUALIFICATION - Graduate and undergraduate both can apply. - Male and female both can apply. - Freshers can also apply ROLES AND RESPONSIBILITIES Immediate joiner **Salary**:...


  • Gurgaon, India Epitome TRC Full time

    Designation : Customer Success Associate Process : E-Commerce Domain : Voice Process Qualification : HSC or Above Shifts : Rotational, 6 days working Job Location : Gurugram, Haryana Work Mode : Work From Office Skills : Good spoken English and typing speed Interview Mode : Face to Face Joining : Immediate Job Roles & Responsibilities: - Follow procedures...


  • Gurgaon, India DAZZLELECT Full time

    _**Job Function : Operations Experience**:_ - **0 to 1 Year (BPO Ecommerce**_ - **client)**_ - **11-13**_ **Job Type** :_ **Full Time Position Title**_ _: Customer Success Associate_ **Industry** **:CRM/Call Centers/BPO/ITES Location** : _Gurgaon_ - **Salary**_ _: 17K CTC -18K CTC -19K CTC Education : 12th/Graduates_ **Working days** : 6 days Shifts :...


  • Gurgaon, India Epitome TRC Full time

    Designation : Customer Success Associate Process : E-Commerce Domain : Voice Process Qualification : HSC or Above Shifts : Rotational, 6 days working Job Location : Gurugram, Haryana Work Mode : Work From Office Skills : Good spoken English and typing speed Interview Mode : Face to Face Joining : Immediate Job Roles & Responsibilities: - Follow procedures...


  • Gurgaon, India Bz Consultant Full time

    Salary Range: 350000.00-450000.00 Exp Required : 0 - 3 Years Age Limit : 20-30 Years Minimum Education : Graduation Primary Language : English Previous Industry Experience : Healthcare **Responsibilities**: 1) Help with day-to-day operations related to sales efforts by the Customer success team. 2) On-board patients on the Company platform; helping...

  • Customer Success

    1 week ago


    Gurgaon, India Fretron Private Limited Full time

    **Roles and Responsibilities**: - Assist the Customer Success (CS) Team in managing clients to the best of their abilities. - Working with the CS team for each of the Client's life-cycle stages i.e. Onboarding, Adoption, Engagement, Data analysis, Value Delivery (regular and custom reports, business analysis) - Clearly communicate and guide customers on...