Customer Success Associate

3 weeks ago


Gurgaon, India DAZZLELECT Full time

_**Job Function : Operations Experience**:_
- **0 to 1 Year (BPO Ecommerce**_
- **client)**_
- **11-13**_

**Job Type** :_ **Full Time Position Title**_ _: Customer Success Associate_

**Industry** **:CRM/Call Centers/BPO/ITES Location** : _Gurgaon_
- **Salary**_ _: 17K CTC -18K CTC -19K CTC Education : 12th/Graduates_

**Working days** : 6 days Shifts : 9hrs

**PURPOSE OF POSITION**

**PRIMARY DUTIES AND RESPONSIBILITIES**
- _Follow procedures methodically to accurately respond to customers on Call._
- Provide quotes and information to customers related to their product._
- Provide information including Delivery time and other quires related to product._
- Fulfill invoice requests on purchased products._

**ELIGIBILITY**
- proficient in spoken and written English & Hindi_
- All agents to be cross skilled to manage all channel interactions_
- Should be be comfortable working any 24/7 shift._
- Address: - Corp Office: - 448A, Enkay Square, Udyog Vihar Phase 5, Gurgaon_

**WORK CULTURE-**
- _Work from office (Gurgaon Location)_
- 6 days a week with 1 rotational off_

**Salary**: ₹17,000.00 - ₹19,000.00 per month

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus



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