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Customer Success Associate

4 months ago

Gurgaon, India Infosec Ventures Full time

**Job description**

**Who are we looking for?**

**Experience**:
Min. 1-3 Years of work experience as Associate Customer Success

**Requirements**:

- Past experience in working with Advanced Excel and in making powerful presentations will be a plus.
- Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science, Applied Mathematics, Statistics or Econometrics will be entertained.

**Roles**:

- Understand client business issues, operating business rules, data and standard operating procedures
- Incorporate process changes in response to evolving business needs
- Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks
- Understand, analyze and provide descriptive answers to client queries resulting from deliverables or business questions.
- Assist in making Quantitative and Qualitative Research Reports, both for internal and external purposes.

**What You expect from us**:

- Competitive salary
- Technical coaching to ensure continuous professional growth
- Awards & recognition for your hard work

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹36,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you ready to relocate to Gurgaon?
- What is your notice period?
- What is your current in-hand monthly salary?

**Education**:

- Master's (required)

**Experience**:

- Client Onboarding: 2 years (required)
- Client Handling: 2 years (required)
- B2B: 2 years (required)

Application Deadline: 23/06/2023
Expected Start Date: 30/06/2023