Customer Success Associate
3 weeks ago
**Job description**
**Who are we looking for?**
**Experience**:
Min. 0-3 Years of work experience as Associate Customer Success
**Requirements**:
- Past experience in working with Advanced Excel and in making powerful presentations will be a plus.
- Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science, Applied Mathematics, Statistics or Econometrics will be entertained.
**Roles**:
- Understand client business issues, operating business rules, data and standard operating procedures
- Incorporate process changes in response to evolving business needs
- Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks
- Understand, analyze and provide descriptive answers to client queries resulting from deliverables or business questions.
- Assist in making Quantitative and Qualitative Research Reports, both for internal and external purposes.
**What You expect from us**:
- Competitive salary
- Technical coaching to ensure continuous professional growth
- Awards & recognition for your hard work
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹9,386.75 - ₹39,815.70 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your Notice Period?
- What is your current in-hand monthly salary?
**Experience**:
- Client Onboarding: 1 year (required)
- Client Handling: 1 year (required)
- B2B: 1 year (required)
Application Deadline: 06/07/2023
Expected Start Date: 07/07/2023
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