Customer Support

**Role & responsibilities** - Calling to the customers to remind their due date of installment. - Reminder calls to delinquent customers who failed to make the EMI payment. - Explain the consequences to customer of not paying on time. - Provide the options of payment channels for making the payment. - Fix appointment for the field collections team if...

**Job for Customer Support Executive** - Handle inbound calling for customer service. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customers. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, provide appropriate solutions...

Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer...

**Role & responsibilities** - Calling to the customers to remind their due date of installment. - Reminder calls to delinquent customers who failed to make the EMI payment. - Explain the consequences to customer of not paying on time. - Provide the options of payment channels for making the payment. - Fix appointment for the field collections team if...

Role & responsibilities Calling to the customers to remind their due date of installment. Reminder calls to delinquent customers who failed to make the EMI payment. Explain the consequences to customer of not paying on time. Provide the options of payment channels for making the payment. Fix appointment for the field collections team if customer asks for...

**Job Title** **:Customer Support Executive (CSE)** **Job Location : Guwahati** - Routine check and maintain the Internet & LAN connection. - Installation and resolution of problems of all network related equipment viz. Switches, Routers, Network Printers, and Scanners etc. - Regular checks on Windows and Antivirus Updates and installation of security...

**Post**: Customer Support Executive **Location **:Guwahati **Qualification Criteria**: **- Qualification/Certification**: BE/B.Tech/BSc IT in Computer Science/IT/ Electronics & Telecommunications or 3 Years Diploma in Computer Science/IT/Electronics and Telecommunication or BCA/MCA or CCNA certified. - **The person deputed must be having an on-field...

**Full job description** **Responsibilities**: - Greets showroom customers and determines the nature of their visit. - Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson. - Answers incoming phone calls. Directs caller to appropriate department or individual or...

Resolve service issues by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Troubleshooting technical issues - Speaking to customers to quickly get to the root of their problem. - Worked in FMCG/ Logistics Industry - Knowledge of **SQL, DMS**: - Immediate Joiners Preferred - **Language known -...

**About the Role**: As a Telecaller you will be an essential part of our customer engagement team. Your role is not just about making calls; it's about creating meaningful connections, understanding customer needs, and representing our brand with enthusiasm and professionalism. If you thrive in a fast-paced environment and have a passion for delivering...

**About the Role**: As a Telecaller you will be an essential part of our customer engagement team. Your role is not just about making calls; it's about creating meaningful connections, understanding customer needs, and representing our brand with enthusiasm and professionalism. If you thrive in a fast-paced environment and have a passion for delivering...

About the Internship: As a marketing intern at DeskHub, you will play a pivotal role in driving our brand's presence and engagement in the market. This internship offers a fantastic opportunity for individuals passionate about marketing, eager to learn, and thrive in a dynamic startup environment. You will contribute to various marketing initiatives and...

**Key Responsibilities**: - **Customer Interaction**: - Provide accurate information about products and services, addressing customer questions and concerns. - **Issue Resolution**: - Diagnose and troubleshoot customer issues, guiding them through step-by-step solutions. - Escalate complex issues to higher-level support or technical teams when...

We are looking for a qualified Female Customer Support Executive. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. Customer Support...

As a Customer Care Executive, your primary responsibility is to assist customers with their inquiries, complaints, and requests regarding the company's products or services. You will serve as the frontline representative, ensuring that all interactions with customers are handled professionally and efficiently to maintain customer satisfaction and...

Managing a team of representatives offering customer support. - Overseeing the customer booking service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers...

The Customer Support Associate plays a crucial role in providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This position requires effective communication skills, problem-solving abilities, and a strong dedication to assisting customers with their needs. **Key Responsibilities**: Provide...

About the Internship:As a marketing intern at DeskHub, you will play a pivotal role in driving our brand's presence andengagement in the market. This internship offers a fantastic opportunity for individuals passionateabout marketing, eager to learn, and thrive in a dynamic startup environment. You will contribute tovarious marketing initiatives and gain...

**Join Our Team as a Customer Care Executive!** Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and supportive work environment? Better Power Service is seeking a dedicated Customer Care Executive to join our team and contribute to our mission of delivering outstanding service to our valued customers. **Position:...

**Join Our Team as a Customer Care Executive!** Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and supportive work environment? Better Power Service is seeking a dedicated Customer Care Executive to join our team and contribute to our mission of delivering outstanding service to our valued customers. **Position:...