Front Office Executive Admin

3 weeks ago


Kadavanthara Kochi Kerala, India My Atithi Hotels & Resorts Full time

**Job Title - **Front Office Executive (Female Preferred)
**Location - **My Atithi Hotels and Resorts
**Salary - **₹12,000 - ₹15,000 per month

**Job Overview**

**Key Responsibilities**
- **Guest Interaction**: Welcome guests at check-in, assist with check-out, and handle inquiries or special requests.
- **Reservations and Room Assignments**: Manage guest reservations, cancellations, and modifications, ensuring rooms are assigned per guest preferences and availability.
- **Customer Service**: Address guest concerns, provide information about hotel facilities, and ensure each guest has a comfortable experience.
- **Communication with Departments**: Coordinate with housekeeping, maintenance, and other departments to promptly meet guest needs.
- **Billing and Cash Handling**: Manage billing, process payments accurately, and handle cash transactions as needed.
- **Documentation and Records**: Maintain and update guest records, reservations, and other required front-office documentation in the system.

**Qualifications**
- Plus two or Bachelor’s degree or diploma in hospitality management or a related field is an advantage.
- Prior experience in a front office or customer-facing role in the hospitality sector preferred.
- Excellent communication skills and a friendly, professional attitude.
- Proficient with MS Office and experience in hotel management software is a plus.
- Ability to multitask, pay attention to detail, and stay organized under pressure.

**Benefits**:

- Competitive salary of ₹12,000 - ₹15,000 per month.
- Opportunities for career growth within the hospitality industry.
- Friendly, supportive team environment.

This role offers an opportunity to join a reputable brand in hospitality and develop your career with a focus on guest relations and front office management.

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided

Work Location: In person



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