Customer Support and Chat Support

Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...

OverviewWe are seeking a highly skilled and experienced Customer Support Associate to join our team at 2coms in Kolkata. As a key member of our customer service team, you will be responsible for handling customer inquiries and issues via chat and email.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...

Urgent Hiring for Customer care chat support. **Job Types**: Full-time, Permanent Pay: ₹2,500.00 - ₹7,000.00 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1...

Greetings, there is an excellent opportunity for experienced candidates to join 2coms as a Customer Service Representative in our chat support team.Our client is a multinational telecommunications company headquartered in London, and we are looking for individuals with strong communication skills to handle customer queries and complaints via chat and...

Greetings,There is an Excellent opportunity For Exp candidates for Chat Process @Kolkata.Our Client is a multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.Company Profile: MNC Captive TelecomJob...

Job Description (JD) for a Customer Service Associate (Chat Process): Job Title: Customer Service Associate (Chat Process) Location: Newtown, About Us: Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team. Job Summary: As a Customer Service Associate, you will be responsible...

Job Description (JD) for a Customer Service Associate (Chat Process): Job Title: Customer Service Associate (Chat Process) Location: Newtown, About Us: Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team. Job Summary: As a Customer Service Associate, you will be responsible...

As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...

As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...

Job DescriptionGreetings,There is an Excellent opportunity For Exp candidates for Chat Process @Kolkata.Our Client is a multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.Company Profile: MNC...

Engage in chat conversations with customers, addressing their questions, problems, or requests in a professional and courteous manner. - Provide accurate and timely information to customers, ensuring that they have a clear understanding of the products or services offered. - Resolve customer issues or complaints, determining the appropriate solution and...

Respond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...

Respond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

Hi All... We are hiring!!! Location -Kolkata work from office Profile - Customer support associate Process -Voice / chat Salary - 10k to 20k per month Qualification - any graduate Rotational shift **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...

Position: Back Office Operations Executive Location: Kolkata Work Mode: Work from office Relocation: Must be willing to relocate to Kolkata if not already based there. Type: Full-time Qualifications: -Experience in travel booking, billing, or chauffeur services is preferred. -Strong mathematical skills with a keen analytical mindset. -Excellent written...

We're currently seeking enthusiastic individuals to join our Chat Support team. This role offers a fantastic opportunity to engage with customers in a digital environment and contribute to creating positive experiences. **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: -...

We are hiring for Work From Home Chat Process. Basic Computer Knowledge. Must have Desktop Or Laptop With Broadband Connection. **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Paid sick time - Provident Fund - Work from home Schedule: - Day shift - Evening shift - Morning shift - Night shift -...

**Key Responsibilities** - Make outbound calls to prospective clients to generate leads and schedule appointments for sales teams - Engage with potential and existing customers, provide product or service information, answer queries, and address concerns in a friendly and professional manner. - Assist customers in placing orders, navigating the app, and...