Service Architect-customer Experience
2 months ago
**(A) Proactive Design Influence**
- Identify pain points and opportunities for service improvement
- Collaborate with internal teams* to implement service design changes
**(B) Postfacto**
- Escalate unresolved issues to internal teams* basis complaints and repeat calls
- Close loop the escalated issues
*product, proposition, technical, support
**Competencies**
**How will it create value **à **Improve CX quality and create value on 2.5 million + interaction/ month
**Structure
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Service Architect-customer Experience
3 weeks ago
Thane, India Kotak Mahindra Full time**(A) Proactive Design Influence** - Identify pain points and opportunities for service improvement - Collaborate with internal teams* to implement service design changes **(B) Postfacto** - Escalate unresolved issues to internal teams* basis complaints and repeat calls - Close loop the escalated issues - product, proposition, technical,...
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Customer Service Associate
1 month ago
Thane, India Inspiroz IT service pvt.ltd Full time**Position Overview**:We are seeking a dedicated Customer Service Representative with strong communication skills and a customer-first mindset. In this role, you will handle customer inquiries, provide assistance, and ensure a positive customer experience. Proficiency in basic Excel, excellent written and spoken English, and accurate typing skills are...
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Interior Designer
6 months ago
Thane, India GB ARCHITECT Full timeArchitect & Interior designer. Software skills: Autocad, sketchup, 3d Max **Job Types**: Full-time, Permanent **Salary**: From ₹15,000.00 per month Schedule: - Day shift - Morning shift **Education**: - Diploma (preferred) **Experience**: - Interior design: 1 year (preferred) - total work: 1 year (preferred)
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Junior Interior Designer
6 months ago
Thane, India GB ARCHITECT Full timeArchitect & Interior designer with 0-1 years of experience. Software skills: Autocad, Sketchup, Vray, Photoshop **Job Types**: Full-time, Permanent **Salary**: From ₹15,000.00 per month Schedule: - Day shift - Morning shift Ability to commute/relocate: - Thane, Maharashtra: Reliably commute or planning to relocate before starting work...
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International Customer Service Experience Thane
6 months ago
Thane, India Meera Enterprise Full time**International customer service Experience Thane Excellent communication** They will be speaking with the doctors to solve queries and complaints related to orthopaedic shoes which are used by patients diagnosed from diabetes. **Hsc/ Grad - Minimum 6 months - 1 year international bpo experience is mandate.** Rounds of Interview: HR - Amcat - VNA -...
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Cec - Service Assurance Officer-customer Experience
3 months ago
Thane, India Kotak Mahindra Full time**CEC - Service Assurance Officer - Department- Customer Experience Center- Location- Thane- Reporting Relationship- CEC - Team Leader - Service Assurance- Position Grade- Assistant Manager/Deputy Manager **Job Role - To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated - Seek advice and escalate...
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Cec - Service Assurance Officer-customer Experience
7 months ago
Thane, India Kotak Mahindra Full time**Job Role Ø To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated Ø Seek advice and escalate the issue to relevant teams Ø Co-ordinate and follow up with support teams for resolution of customer complaints Ø To ensure that customers do not have to approach senior management for resolution...
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Customer Service
3 months ago
Thane, India Al fahad tour and travel Full timeJob OverviewWe are seeking a highly motivated Customer Service professional to join our team as a fresher at Al Fahad Tour and Travel. This is a full-time position based in Thane or Delhi, perfect for individuals with 0-1 years of work experience looking to begin their career in customer service within the travel sector. The ideal candidate should have...
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Customer Service
6 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Opening for Customer Service** Male & Female both can apply Location - Thane Qualification - Any Graduate Experience - Minimum 6 months Salary - ( CTC -23,500 ) Week Off - Fix Sunday Basic knowledge of Computer - MS Word, MS Excel Good English Communication Age - 19-35 yrs Immediate Joiners Contact - 7400148340 Pay: Up to ₹23,500.00 per...
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Customer Service
6 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Opening for Customer Service** Male & Female both can apply Location - Thane Qualification - Any Graduate Experience - Minimum 6 months Salary - ( CTC -23,500 ) Week Off - Fix Sunday Basic knowledge of Computer - MS Word, MS Excel Good English Communication Age - 19-35 yrs Immediate Joiners Contact - 7400148340 Pay: ₹16,000.00 - ₹20,000.00...
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Customer Service
6 months ago
Thane, India Allwyn Education Group Full timeUrgent requirement - Customer Service Inbound and Outbound Process Excellent communication in English 6 month experience in BPO Graduation Mandatory from Science background (SALARY Upto 20k ) +Incentives Rotational Shifts and Rotational Weekoffs ( Day shift) Regards Pradnya 8369667677 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 -...
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Customer Service
7 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Opening for Customer Service** Male & Female both can apply Location - Thane Qualification - Any Graduate Experience - Minimum 6 months Salary - ( CTC -23,500 ) Week Off - Fix Sunday Basic knowledge of Computer - MS Word, MS Excel Good English Communication Age - 19-35 yrs Immediate Joiners Contact - 7400148340 Pay: Up to ₹23,500.00 per...
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Customer Service
6 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Hiring For Customer Service** **Male & Female both can apply** Location - Thane Qualification - 1. 12th - 6 months Experience 2. Any Graduate Salary - 14,000 k / in hand Shift Time - 9:30 -6:30 Sunday off Good English Comms Contact - 7400148340 **Job Types**: Full-time, Fresher **Salary**: Up to ₹14,000.00 per month Schedule: - Day...
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Customer Service
6 months ago
Thane, India Hexaware Technologies Full time**HEXAWARE REQUIREMENTS** **PROCESS** : CUSTOMER SERVICE EXECUTIVE **SHIFT TIMING**: - 8AM TO 5PM **WORK DAY**: 5 days **WEEK OFF**: SATURDAY - SUNDAY **QUALIFICATION**: HSC/GRADUATE **FRESHERS/EXPERIENCE BOTH CAN APPLY** **EXCELLENT COMMUNICATION** **SALARY UPTO 20K IN HAND (Depending on last drawn)** **Rounds of interview** - HR - OPERATION -...
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Customer Service
7 months ago
Thane, India Abhinav Institute of Technology and Management Full timeJob Profile : Customer Service Qualification : HSC or Any Graduate Experience **:Fresher **with Good Communication skill Age : 18 to 33 years old Contact: 8655901541 **Salary**: ₹13,000.00 - ₹16,000.00 per month Ability to commute/relocate: - Thane, Maharashtra: Reliably commute or planning to relocate before starting work...
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Customer Service Representative
6 months ago
Thane, India HTD Resources Pvt. Ltd. Full time**Job Title: Customer Service Representative** **Location**: Mumbai, Maharashtra **Department**: Customer Service **Job Type**: Full-Time **Company Description**:Our company committed to delivering exceptional products/services and providing outstanding customer experiences. We are seeking a dedicated and motivated Customer Service Representative to join...
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Customer Service Representative
6 months ago
Thane, India HTD Resources Pvt. Ltd. Full time**Job Title: Customer Service Representative** **Location**: Mumbai, Maharashtra **Department**: Customer Service **Job Type**: Full-Time **Company Description**:Our company committed to delivering exceptional products/services and providing outstanding customer experiences. We are seeking a dedicated and motivated Customer Service Representative to join...
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Customer Service
6 months ago
Thane, India Acme Services Full time**Freshers can Apply** Handling Inbound calls Queries Solving Explaining the products and services offered to customer. To handle Customer queries related to the product and address all doubts on calls. Interact with internal departments to seek support on query resolution where required **Location - Airoli** **Job Types**: Full-time,...
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Customer Service
6 months ago
Thane, India Netstar Infotech Private Limited Full time**URGENT HIRING FOR CUSTOMER SERVICE** Graduation Compulsory Freshers/ Experience are good to goo... Rotational weekoff. Day Rotational timings. Inhand 18k to 22k + Incentives Location - Thane Need good English communication skills Regards HR Pradnya 8369667677 **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per...
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Associate Customer Service
2 months ago
Thane, India Grace Services Full time**WE ARE HIRING FOR GRACE STAFFING SERVICES (THANE BRANCH)** **Job Title: Associate - Customer Service (Day Shift)** Key Responsibilities: - Respond to customer inquiries via phone in a professional and courteous manner - Resolve customer complaints and concerns in a timely and efficient manner - Provide accurate information about our products and...