Customer Service
3 months ago
Job Overview
We are seeking a highly motivated Customer Service professional to join our team as a fresher at Al Fahad Tour and Travel. This is a full-time position based in Thane or Delhi, perfect for individuals with 0-1 years of work experience looking to begin their career in customer service within the travel sector. The ideal candidate should have excellent communication and active listening skills.
Qualifications and Skills
- Excellent communication skills (Mandatory skill) to effectively interact with clients over various channels.
- Active listening (Mandatory skill) to understand and address customer needs accurately.
- Strong problem-solving skills to tackle customer challenges and find solutions swiftly.
- Empathy to connect with customers and provide personalized service experiences.
- Patience to manage customer inquiries and complaints calmly and professionally.
- Adaptability to handle varied tasks and manage ever-changing customer requirements.
- Conflict resolution skills to mediate and resolve disputes efficiently.
- Efficient time management to prioritize tasks and meet deadlines effectively.
Roles and Responsibilities
- Respond to customer inquiries promptly through phone, email, and chat.
- Provide information regarding travel packages, itineraries, and services offered.
- Assist customers in booking travel arrangements and resolving booking issues.
- Handle customer complaints with empathy and escalate complex issues when necessary.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery processes.
- Stay up-to-date with company offerings and industry trends to better assist customers.
- Provide feedback to management on customer needs and potential improvements.
-
Customer Service Associate
1 month ago
Thane, India Inspiroz IT service pvt.ltd Full time**Position Overview**:We are seeking a dedicated Customer Service Representative with strong communication skills and a customer-first mindset. In this role, you will handle customer inquiries, provide assistance, and ensure a positive customer experience. Proficiency in basic Excel, excellent written and spoken English, and accurate typing skills are...
-
Customer Service
2 days ago
Thane, India Vardhman Textiles Limited Full timeServes customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Opens customer accounts by recording account information. - Maintains customer records by updating account...
-
Customer Service
6 days ago
Thane, India Teleperformance Full timeCustomer Service Representative - 1. Customer Service - Non Sales 2. Inbound voice process 3. Resolve customer queries 4. Handle escalations and customer queries HSC or Grad freshers with good communication skills can apply. CTC - 17,000 to 23,000 - HR Kajal - 7039856949 **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹20,000.00 per...
-
Customer Service
12 hours ago
Thane, India Coral Bling Services Private Limited Full timeUrgent hiring for customer service profile Undergraduate/Graduate can apply Location: - Thane Shift timings : - Day shift Experience: - Minimum 1 to 2 yrs of exp In financial service or else in customer service Salary : - 18k to 19k inhand **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th...
-
Customer Service
7 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Opening for Customer Service** Male & Female both can apply Location - Thane Qualification - Any Graduate Experience - Minimum 6 months Salary - ( CTC -23,500 ) Week Off - Fix Sunday Basic knowledge of Computer - MS Word, MS Excel Good English Communication Age - 19-35 yrs Immediate Joiners Contact - 7400148340 Pay: Up to ₹23,500.00 per...
-
Customer Service
7 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Opening for Customer Service** Male & Female both can apply Location - Thane Qualification - Any Graduate Experience - Minimum 6 months Salary - ( CTC -23,500 ) Week Off - Fix Sunday Basic knowledge of Computer - MS Word, MS Excel Good English Communication Age - 19-35 yrs Immediate Joiners Contact - 7400148340 Pay: Up to ₹23,500.00 per...
-
Customer Service
7 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Opening for Customer Service** Male & Female both can apply Location - Thane Qualification - Any Graduate Experience - Minimum 6 months Salary - ( CTC -23,500 ) Week Off - Fix Sunday Basic knowledge of Computer - MS Word, MS Excel Good English Communication Age - 19-35 yrs Immediate Joiners Contact - 7400148340 Pay: ₹16,000.00 - ₹20,000.00...
-
Customer Service
7 months ago
Thane, India Allwyn Education Group Full timeUrgent requirement - Customer Service Inbound and Outbound Process Excellent communication in English 6 month experience in BPO Graduation Mandatory from Science background (SALARY Upto 20k ) +Incentives Rotational Shifts and Rotational Weekoffs ( Day shift) Regards Pradnya 8369667677 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 -...
-
Customer Service
12 hours ago
Thane, India Maty Foodchain & Kitchen Pvt. Ltd. Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
-
Customer Service
7 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Hiring For Customer Service** **Male & Female both can apply** Location - Thane Qualification - 1. 12th - 6 months Experience 2. Any Graduate Salary - 14,000 k / in hand Shift Time - 9:30 -6:30 Sunday off Good English Comms Contact - 7400148340 **Job Types**: Full-time, Fresher **Salary**: Up to ₹14,000.00 per month Schedule: - Day...
-
Customer Services
2 days ago
Thane, India Cyitechsearch Interactive Solutions Private Limited Full timeRequirements: High School Diploma Roles and Responsibilities To handle customer queries and complaints. To resolve their issue. Lead generation HSC/Graduate fresher. Inbound customer service experience preferred. Excellent English communication skills. Comfortable working in day rotational shifts. Please calll : 7266926197 **Salary**: ₹15,000.00 -...
-
Customer Service
6 months ago
Thane, India Hexaware Technologies Full time**HEXAWARE REQUIREMENTS** **PROCESS** : CUSTOMER SERVICE EXECUTIVE **SHIFT TIMING**: - 8AM TO 5PM **WORK DAY**: 5 days **WEEK OFF**: SATURDAY - SUNDAY **QUALIFICATION**: HSC/GRADUATE **FRESHERS/EXPERIENCE BOTH CAN APPLY** **EXCELLENT COMMUNICATION** **SALARY UPTO 20K IN HAND (Depending on last drawn)** **Rounds of interview** - HR - OPERATION -...
-
Customer Services
12 hours ago
Thane, India Freelancer Hiring for Furniture Manufacturing Company Full timeContact : Shaikh Abdulla (Recruitment Manager) No. 8356828820 Job Location - Virar Experience - Minimum 2 years of relevant experienced in Customer service & must have good English communication skill. **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift **Speak with the employer** +91 8356828820
-
Customer Service
6 months ago
Thane, India Acme Services Full time**Freshers can Apply** Handling Inbound calls Queries Solving Explaining the products and services offered to customer. To handle Customer queries related to the product and address all doubts on calls. Interact with internal departments to seek support on query resolution where required **Location - Airoli** **Job Types**: Full-time,...
-
Customer Service
2 days ago
Thane, India Datrax Services Pvt Ltd Full timewe have urgent vacancy for the post of Customer service for thane location Desire profile: Need to have 3 to 5 years of experience. and should be able to handle all type of(LCL/FCL/HAZ) shipments, Bookings, rates For more detail call on +91-XXXXXXXXXX **Salary**: Up to ₹30,000.00 per month Schedule: - Day shift - Morning shift **Speak with the...
-
Customer Service
7 months ago
Thane, India Abhinav Institute of Technology and Management Full timeJob Profile : Customer Service Qualification : HSC or Any Graduate Experience **:Fresher **with Good Communication skill Age : 18 to 33 years old Contact: 8655901541 **Salary**: ₹13,000.00 - ₹16,000.00 per month Ability to commute/relocate: - Thane, Maharashtra: Reliably commute or planning to relocate before starting work...
-
Customer Service Representative
7 months ago
Thane, India HTD Resources Pvt. Ltd. Full time**Job Title: Customer Service Representative** **Location**: Mumbai, Maharashtra **Department**: Customer Service **Job Type**: Full-Time **Company Description**:Our company committed to delivering exceptional products/services and providing outstanding customer experiences. We are seeking a dedicated and motivated Customer Service Representative to join...
-
Customer Service Representative
7 months ago
Thane, India HTD Resources Pvt. Ltd. Full time**Job Title: Customer Service Representative** **Location**: Mumbai, Maharashtra **Department**: Customer Service **Job Type**: Full-Time **Company Description**:Our company committed to delivering exceptional products/services and providing outstanding customer experiences. We are seeking a dedicated and motivated Customer Service Representative to join...
-
Associate Customer Service
3 months ago
Thane, India Grace Services Full time**WE ARE HIRING FOR GRACE STAFFING SERVICES (THANE BRANCH)** **Job Title: Associate - Customer Service (Day Shift)** Key Responsibilities: - Respond to customer inquiries via phone in a professional and courteous manner - Resolve customer complaints and concerns in a timely and efficient manner - Provide accurate information about our products and...
-
Customer Service
7 months ago
Thane, India Netstar Infotech Private Limited Full time**URGENT HIRING FOR CUSTOMER SERVICE** Graduation Compulsory Freshers/ Experience are good to goo... Rotational weekoff. Day Rotational timings. Inhand 18k to 22k + Incentives Location - Thane Need good English communication skills Regards HR Pradnya 8369667677 **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per...