Am-customer Process for a Leading Nbfc

3 weeks ago


Mumbai, India Skillventory Full time

**AM-Customer Process For a leading NBFC**:

- From 4 to 7 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior

**Roles and Responsibilities**

Monitor existing customer processes and customer health metrices
- Identify process / product delivery gaps affecting experience
- Suggest / Recommend tech developments / process improvements
- / capability development solutions
- Engineer / Re-engineer processes to plug the gaps to maintain
- consistency of experience across products / geographies /
- business lines- Role:_Collection Head
- Salary:_ Not Disclosed by Recruiter
- Industry:_NBFC
- Department:_BFSI, Investments & Trading
- Role Category:_Lending
- Employment Type:_Full Time, Permanent
- Key Skills- Capability BuildingProduct DeliveryEducation
- UG:_Any Graduate

**Company Profile**:
SKILLVENTORY
- RPO- Recruiter Name:_Niyati Sharma
- Contact Company:_SKILLVENTORY
- Telephone:_
+91-XXXXXXXXXX



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