Patient Relation Officer
6 months ago
**Job Title: Front Desk Receptionist**
**Location: [Hospital Name], [City/Location]**
***
**Key Responsibilities**:
**Greeting and Assisting Visitors**:Welcome patients and visitors in a friendly and professional manner.
Provide information and directions to various hospital departments.
**Patient Registration**:Collect and verify patient information during the registration process.
Ensure accurate entry of patient details into the hospital database.
**Appointment Scheduling**:Manage appointment schedules for various departments.
Coordinate with medical staff to schedule appointments efficiently.
**Telephone Management**:Answer and direct incoming phone calls to the appropriate departments.
Take and relay messages in a timely and accurate manner.
**Administrative Support**:Assist with administrative tasks, including sorting and distributing mail, maintaining records, and managing office supplies.
Coordinate with other departments to facilitate smooth operations.
**Insurance Verification**:Verify and update patient insurance information.
Assist patients with insurance-related inquiries and processes.
**Cash Handling**:Handle patient payments, issue receipts, and maintain accurate records.
Coordinate with billing and finance departments as needed.
**Emergency Response**:Follow established protocols for handling emergency situations.
Ensure effective communication during emergencies.
**Customer Service**:Address inquiries and concerns in a professional and courteous manner.
Strive to provide excellent customer service to enhance the overall patient experience.
**Qualifications**:
- High school diploma or equivalent; additional education or certification is a plus.
- Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to handle sensitive and confidential information with discretion.
- Familiarity with medical terminology is an advantage.
Pay: ₹14,000.00 - ₹18,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
**Experience**:
- total work: 1 year (required)
-
Patient Relation Officer
6 months ago
Bengaluru, Karnataka, India Aveksha Hospital Full timeTo encourage excellent standards of Customer Service are delivered across all hospital departments. - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before, during and after their visit to the Hospital. - Recording patient issues/complaints on the informal complaints...
-
Patients Relation Officer
6 months ago
Bengaluru, India Dr POSITIVE HEALTH SCIENCES PVT LTD Full time**Job Title: Patient Relations officer (PRO)** **Location: Hyderabad, Telangana / Bangalore** **Job Summary**: Have to give financial counseling & conversion in to sales with patients. work 9 hours ( in clinics) **no field work** **Responsibilities**: a) Financial Counseling to the patients b) conversion in to the sales c) Taking care of clinic...
-
Patient Relation Executive
6 months ago
Bengaluru, Karnataka, India Apollo Home Healthcare Limited Full time**Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...
-
Patient Relation Executive
6 months ago
BTM Layout, Bengaluru, Karnataka, India Apollo Home Healthcare Limited Full time**Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...
-
Patient Relation Executive
5 months ago
Jayanagar, Bengaluru, Karnataka, India H-CURA PVT LTD Full time**Job Title: Patient Care Executive (Multilingual Receptionist)** Location: H-Cura Homeopathy Clinic, No:779&780 3rd Floor, Sai Towers Building, South, E End Main Rd, opposite to Metro Pillar No 92, Corporation Colony, Jayanagara 9th Block, Jayanagar, Bengaluru, Karnataka 560069 **About Us**: H-Cura Homeopathy is a leading healthcare clinic dedicated to...
-
Patient Relation Executive
6 months ago
JP Nagar, Bengaluru, Karnataka, India Sapphire skin and aesthetics clinic Full timeA Patient Management Executive plays a crucial role in the healthcare industry, primarily focused on ensuring smooth operations, excellent patient care, and efficient communication within healthcare facilities. Here are some key responsibilities of a Patient Management Executive: 1. **Patient Care Coordination**: They oversee the coordination of patient care...
-
Patient Relation Executive
6 months ago
Bannerghatta Road, Bengaluru, Karnataka, India Sukino Health Full timePatient lead conversion from network Hospitals - Explain to the patients about the available methods of treatment and its cost, help in financial counseling. - Bridge any communication gap between patients and doctors - Advise and encourage patients to come for required follow-up appointments - Ensure patients are comfortable and leave with a positive...
-
Patient Relation Executive
4 weeks ago
Mangalore, Karnataka, India Yenepoya Specialty Hospital Full timeTo visit patients to ensure that they are comfortable and satisfied with the services provided. Also submit daily report on the rounds carried out to the manager. To know the number of patients, new admissions, night problems, if any To update admission and discharge register. To meet patient and ensure proper services from all the departments. To inform...
-
Patient Relation Executive
6 months ago
BTM Layout, Bengaluru, Karnataka, India Apollo Home Healthcare Limited Full time**Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...
-
Public Relation Officer
6 months ago
Bengaluru, Karnataka, India Ovum Hospitals Full time**Job Vacancy: Public Relations Officer (Immediate Joining)** **Company**: Ovum Hospitals **Location**: Battarahalli Branch, Bangalore **About Ovum Hospitals**:Ovum Hospitals is a leading healthcare provider dedicated to delivering exceptional medical services and compassionate patient care. With a commitment to excellence, we have established ourselves as...
-
Public Relation Officer
6 months ago
Bengaluru, Karnataka, India RANGADORE MEMORIAL HOSPITAL Full timeJob Description: Visit all wards on daily basis. - Check all facilities are in proper place. - Speak to patient attenders. Any grievances from the patients are recorded. - Complaints from the suggestion box are retrieved once in a week, analyzed & reported to PRM. - Monitoring the security Department. - Briefing & Conducting Counseling of Patient...
-
Public Relation Officer
6 months ago
Bengaluru, Karnataka, India RANGADORE MEMORIAL HOSPITAL Full timeJob Description: Visit all wards on daily basis. - Check all facilities are in proper place. - Speak to patient attenders. Any grievances from the patients are recorded. - Complaints from the suggestion box are retrieved once in a week, analyzed & reported to PRM. - Monitoring the security Department. - Briefing & Conducting Counseling of Patient...
-
Patient Care Advisor
6 months ago
Bengaluru, Karnataka, India Indegene Full timeLooking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most...
-
Patient Care Advisor
6 months ago
Bengaluru, Karnataka, India Indegene Full timeLooking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most...
-
Patient Care Executive
2 weeks ago
Bengaluru, Karnataka, India RxPONT India Private Limited Full timeJob Title: Patient Care Assistant Company: RxPONT India Private Limited Location: Bangalore Position Type: Full-Time **Job Description**: Overview: As a Patient Care Assistant at RxPONT, you will play a pivotal role in providing comprehensive patient support and assistance. Your responsibilities will encompass managing the entire patient journey from...
-
Patient Care Coordinator
2 weeks ago
Bengaluru, Karnataka, India RxPONT India Private Limited Full timeJob Title: Patient Care Assistant Company: RxPONT India Private Limited Location: Bangalore Position Type: Full-Time **Job Description**: Overview: As a Patient Care Assistant at RxPONT, you will play a pivotal role in providing comprehensive patient support and assistance. Your responsibilities will encompass managing the entire patient journey from...
-
Patient Care Coordinator
3 months ago
Bengaluru, Karnataka, India Axios International Full time**Position: Patient Care Coordinator - Bangalore** **Position Purpose** The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based **Duties and Responsibilities** - Liaise with hospitals, distributors, pharmacies and patients - Co-payment...
-
Patient Care Coordinator
1 week ago
Bengaluru, Karnataka, India RxPONT India Private Limited Full timeKey Responsibilities: 1. Patient Enrollment and Information Provision: Attending Patient Calls: Receive inbound patient calls on the toll-free patient line. Engage with patients who are seeking to enroll in specific patient support programs. Obtaining Patient Consent: Skillfully guide patients through the consent process, ensuring they understand the...
-
Public Relations Officer
2 months ago
HSR Layout, Bengaluru, Karnataka, India Ovum Hospitals Full timeJob Type: Public Relations Officer Qualification: Graduates Experience: 2 to 5 Years Shift: Rotational Language: English, Kannda, Telugu, Hindi Hospital experience mandatory OP - Daily rounds of the outpatient department to ensure the readiness of the consultation rooms, cleanliness of the department and resource availability - OPD scheduling of the...
-
Patient Counselor
6 months ago
Bengaluru, Karnataka, India Medfine Hospitals Full time1. JOB PURPOSE: To counsel the patient according to their needs & wishes. 2. ROLE AND RESPNSIBILITIES: Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment. Regular Follow-up of All Leads in Recommended time. Weekly and Quarterly Meeting Attendance...