Patient Relation Executive

6 months ago

JP Nagar Bengaluru Karnataka, India Sapphire skin and aesthetics clinic Full time

A Patient Management Executive plays a crucial role in the healthcare industry, primarily focused on ensuring smooth operations, excellent patient care, and efficient communication within healthcare facilities. Here are some key responsibilities of a Patient Management Executive:
1. **Patient Care Coordination**: They oversee the coordination of patient care activities, ensuring that patients receive the appropriate level of care in a timely manner. This may involve scheduling appointments, arranging for diagnostic tests or procedures, and facilitating communication between patients and healthcare providers.

2. **Patient Advocacy**: Patient Management Executives often act as advocates for patients, ensuring that their needs and concerns are addressed by healthcare providers. They may help patients navigate the healthcare system, understand their treatment options, and make informed decisions about their care.

3. **Administrative Duties**: They are responsible for various administrative tasks, such as maintaining patient records, managing billing and insurance claims, and ensuring compliance with healthcare regulations and policies. They may also handle patient inquiries, complaints, and feedback.

4. **Team Collaboration**: Patient Management Executives work closely with other healthcare professionals, including physicians, nurses, and administrative staff, to coordinate patient care and resolve any issues that arise. Effective communication and teamwork are essential for ensuring the best possible outcomes for patients.

5. **Quality Improvement**: They participate in quality improvement initiatives aimed at enhancing patient care and satisfaction. This may involve analyzing data, identifying areas for improvement, and implementing strategies to address them.

6. **Patient Education**: Patient Management Executives may provide education and support to patients and their families, helping them understand their medical conditions, treatment options, and self-care techniques. This can empower patients to take an active role in managing their health.

7. **Technology Utilization**: They often utilize various healthcare technologies and software systems to streamline patient management processes, such as electronic health records (EHRs), appointment scheduling systems, and telemedicine platforms.

Overall, Patient Management Executives play a critical role in ensuring that patients receive high-quality care in a well-coordinated and efficient manner, ultimately contributing to better patient outcomes and satisfaction.

**Salary**: ₹12,029.26 - ₹25,000.00 per month

Schedule:

- Evening shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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