Patient Counselor

6 months ago


Bengaluru Karnataka, India Medfine Hospitals Full time

1. JOB PURPOSE:
To counsel the patient according to their needs & wishes.

2. ROLE AND RESPNSIBILITIES:
Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment.

Regular Follow-up of All Leads in Recommended time.

Weekly and Quarterly Meeting Attendance Compulsory

To Achieve and Maintain Goal of Patient Retention Ratio.

To Achieve and Maintain Goal of Lead Conversion.

To Achieve Goal of Patient Conversion.

To Handle and Resolve Patient Grievances in recommended period of time.

To Follow & improve Standard Operating Protocols set by the organization.

Get regular training & knowledge about all services.

To achieve Business Goal.

To ensure best patient experience.

To attend training programs, workshops & other activities organized by the company

Suggestions related to services to Patient & Cross selling of treatment packages to the patients.

Regular calling to the patients

Regular Updating of knowledge through Training.

Provide best Hospitality to each and every patient.

Be responsible for the welfare of each individual in the unit and do all possible to solve problems.

To provide guidelines to patient to improve health with the right treatment

Improvement of Counseling Skill as Per Analysis of Audit Report.

Updating of report on daily basis & analysis of the report

To do ethical Counseling to the each and every patient
- Additional Responsibility Given By Management and Superior.

For Category S (Small) clinics Counselor is Responsible for the all tasks of Front Desk.

Cash Handling, Cash Deposit, General Administration Work.

General Accounting Work.

Taking Patient Photographs according Protocol and updating in Software

Updating Daily, Weekly and monthly report regularly.

3. COMMUNICATIONS AND RELATIONSHIPS:
4. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED FOR JOB

Education: Any graduate or certificate in medical assisting

Experience: Minimum of 1-2 years’ experience as a counselor.

Strong verbal communication in English ,Hindi, local language Kannada and capable to communicate all level of people be able to relate well to people be patient, polite and assertive manage time effectively by prioritizing the workload be able to evaluate his or her own learning needs and seek learning, as per conditions.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Contact: Mr. Anil-9986001112

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- patient counselling: 1 year (required)
- total work: 1 year (preferred)

Work Location: In person


  • Patient Care Counselor

    6 months ago


    Bengaluru, Karnataka, India Docthub Health Tech Private Limited Full time

    **Position: Patient Care Counselor** **Experience: 1- 8Years** **Locations - Bengaluru, Karnataka** **Educational Qualifications: Diploma in Medical Laboratory Technology, ), BSc Nursing, BMLT (Bachelor in Medical Laboratory Technology), BSc Life Sciences, BSc Medical Sciences** **About Company: It is Health Care Industry** **Description** **Position...

  • Patient Counselor

    3 months ago


    Bengaluru, Karnataka, India Qi Spine Clinic Full time

    Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment. - Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about. - Understanding from patients their chief concerns, their history...

  • Patient Counselor

    1 month ago


    Bengaluru, Karnataka, India ARC International Fertility & Research Centre Full time

    **ONLY FEMALE** **CANDIDATE**: **Openings : bangalore** You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, educating them about their condition, and working with the care team to evaluate interventions. The successful applicant will display a compassionate nature, be...

  • Patient Counselor

    6 months ago


    Bengaluru, Karnataka, India ARC International Fertility & Research Centre Full time

    **" ONLY FEMALE, Need only Married"** **CANDIDATE**: **Openings : bangalore** You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, educating them about their condition, and working with the care team to evaluate interventions. The successful applicant will display a...

  • Patient Counselor

    6 months ago


    Bengaluru, Karnataka, India ARC International Fertility & Research Centre Full time

    Urgent hiring for Patient Councillor Immediate joiners only **Qualification**-any degree **Experience**-1 to 3 years **Language**: - English and Tamil **Responsibilities and Duties** Consult with patients and family members to discuss their health problems. - Educate patients about their condition, medication, and give them specific instructions. -...

  • Patient Counsellor

    4 months ago


    Dommasandra, Bengaluru, Karnataka, India WellAura women wellness clinic Full time

    **Job Summary**: The Patient Counselor provides emotional and psychological support to patients and their families, helping them navigate the challenges of illness, treatment, and recovery. This role involves offering empathetic counseling, facilitating coping strategies, and collaborating with the healthcare team to ensure comprehensive patient care. **Key...


  • Bengaluru, Karnataka, India ZYLA Health Full time

    Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal...

  • Patient Counselor

    1 month ago


    Bengaluru, Karnataka, India ZealCross Private Limited Full time

    **Experience 2-4 years Preferably eye hospital background** **Salary package negotiable based on the current CTC** **Computer skills :well versed in MS Word, MS Excel, MS PowerPoint** **Excellent Communication : Kannada, English, Hindi Mandatory, anyone south Indian language** **Salary Package Negotiable based on the current CTC** **Job Types**:...

  • Patient Counselor

    6 months ago


    Bengaluru, India Medfin Full time

    BangaloreRoadPreferred Female Prior counseling experience of 1 - 2 years in a Cosmetology clinic or hospital is a must. Should possess good communication and interpersonal skills. Location: Richmond road, Bangalore. **Role & Responsibilities** Counseling the patients regarding their concerns, Educating patients on the surgical process, and convincing...

  • Patient Counselor

    6 months ago


    Bengaluru, India HCAH Full time

    **Qualification: Any Science Graduate** **Skills**: Excellent communication, pleasing personality and conversation skills. **Good communication in English, Regional language** Working experience in Hospital/Healthcare sector would be added advantage Having good counseling experience in handling patient queries would be added advantage **Willing to...

  • Patient Counselor

    6 months ago


    Bengaluru, India Medfin Full time

    BangaloreRoadPreferred Female Prior counseling experience of 1 - 2 years in a Cosmetology clinic or hospital is a must. Should possess good communication and interpersonal skills. Location: Richmond road, Bangalore. **Role & Responsibilities** Counseling the patients regarding their concerns, Educating patients on the surgical process, and convincing...


  • Bengaluru, India oreolaccademy.LLP Full time

    **Health Counselor / Doctors (Bangalore location)** **Academics: - MBBS,BAMS,BHMS (Any stream)** **MBBS FMG/Non FMG can also apply** - Attend inbound & Outbound calls - Address the query's from patients - Coordinate with Oreol centers / Hospital respective area - Convincing skill - good communication skill - Ready to do calls to patients & Senior...

  • Counselor

    2 months ago


    Bengaluru, India Destino Infotech Pvt Ltd Full time

    Required: Voice Select Candidates with Excellent Communication skills (B29)> Graduate Freshers / HSC with Minimum 3 years of experience in end to end sales can applyGeneric shift timing :10 am to 7 pm (Day shift)Age Criteria - up to 32 years only5 days working, 2 rotational week offSalary : 3 Lakhs - 4.5 Lakhs P.A + Lucrative Incentive (Salary would be...

  • Admission Counselor

    2 months ago


    Mathikere, Bengaluru, Karnataka, India Ramaiah Institute of Management Full time

    We are seeking an experienced and dynamic Academic Counselor to join our team at Ramaiah Institute of Management. As an Academic Counselor, you will play a crucial role in guiding prospective and current students through their academic journey, providing valuable insights, and ensuring they make informed decisions about their education. **Key...


  • Banaswadi, Bengaluru, Karnataka, India Medico Pilot Pvt Ltd. Full time

    **Job Title: Career Counselor** We are looking for an enthusiastic and self-motivated **Career Counselor** to join our team. As a key member of our outreach and sales team, you will be responsible for contacting potential customers to inform them about our career counseling services. Using provided scripts, you will engage customers, address their...


  • Bengaluru, Karnataka, India ACETECK Full time

    Job Title: Student Counselor / Sales Location: Bangalore **Job Type**: Full-Time Experience Level: Mid-Level to Senior Level Industry: Education/Training/IT **Salary**: Competitive, based on experience **Job Description**: We are seeking a dynamic and results-driven Student Counselor to join our team and help guide aspiring students and professionals...

  • Patient Counselor

    1 month ago


    Bengaluru, Karnataka, India ZealCross Private Limited Full time

    **Experience 2-5 years Preferably eye hospital background** **Salary package negotiable based on the current CTC** **Computer skills :well versed in MS Word, MS Excel, MS PowerPoint** **Excellent Communication : Kannada, English, Hindi Mandatory, anyone south Indian language** **Presentability : Excellent** **Salary Package Negotiable based on the...

  • Care Companion

    4 weeks ago


    Bengaluru, Karnataka, India 4basecare Full time

    Gather pertinent information about the patient's medical and family history - record information in the form provided. - Coordinate with the counselors and patients to assist in organizing appointments while closely working with the patient's caregivers and doctor's/hospital's team. - Assist cancer patients/caregivers with accessing all the available...


  • Banaswadi, Bengaluru, Karnataka, India Medico Pilot Pvt Ltd. Full time

    **Job Title**: Career Counselor Sales Executive (Freshers) We are seeking an enthusiastic and self-driven **Career Counselor** to join our outreach and sales team. In this role, you will be responsible for contacting potential clients to introduce and explain our career counseling services. With the help of prepared scripts, you will engage with customers,...


  • BTM Layout, Bengaluru, Karnataka, India ACETECK Full time

    Job Title: Student Counselor / Sales ( only female) Location: Bangalore **Job Type**: Full-Time Experience Level: Mid-Level to Senior Level Industry: Education/Training/IT Languages : English, Tamil or kanada **Salary**: Competitive, based on experience **Job Description**: We are seeking a dynamic and results-driven Student Counselor to join our team...