Customer Service Executive
5 months ago
**Job description**
Customer Service Associate (Bengali Language)
Job Details & Requirements
Designation: Customer Service Associate (Kannada Process)
Process Type
- Voice
Experience
- 3 to 6 months experience
Qualification
- HSC or any graduate
**Salary**: ₹17,000k - ₹20,000k gross
**Requirements**:
Should know and be able to speak Bengali Language
Should be ready to work for the Voice process
Should be able to speak in Bengali
Clarity of speech and thought is expected with basic computer knowledge.
Ready for rotational shifts & rotational week offs.
Immediate joiners Preferred.
Answer incoming calls from customers with inquiries.
Analyze customer issues and assist in resolving them within the required timeframe
Coordinate with customers and ensure appropriate questioning to identify issues
Manage all customer inquiries and summarize to present to management
Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
Maintain the accuracy of all data and verify the same for all customer services
Proven customer service/support experience
Strong phone contact handling skills and active listening
Familiar with CRM systems and practices
Manage time effectively.
Contact No. 7972558237, 9860845303( HR Prachi)
**Salary**: ₹17,000.00 - ₹20,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Bengali (required)
Ability to Commute:
- Nagpur, Maharashtra (required)
Ability to Relocate:
- Nagpur, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9860845303
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