Customer Service Executive

6 months ago


DN Nagar Mumbai Maharashtra, India Follicular technologies Pvt Ltd Full time

**Company Name**: Follicular Technologies Pvt LTD (Adon Haircare Clinic)

**Contact no.: +91 913662413**

**Address**: Bldg. 306, Cosmos Plaza, D N Nagar Metro Station, adjacent to D N nagar, Sahayog Nagar, Andheri West, Mumbai, Maharashtra 400053, India

**Requirements**:

- Diploma / Bachelor's degree.
- Proven experience in healthcare business development or a related role.
- Strong understanding of the healthcare industry, regulatory environment, and market dynamics.
- Excellent communication and negotiation skills.
- Strategic thinking and problem-solving abilities.
- Ability to work collaboratively with cross-functional teams.
- Results-oriented with a focus on achieving measurable outcomes.

**Appointment Scheduling**:

- Coordinate and schedule doctor consultations, ensuring optimal use of healthcare providers' time.
- Manage appointment calendars and make adjustments as needed.

**Patient Communication**:

- Communicate with patients to confirm appointments and provide necessary pre-appointment instructions.
- Address patient inquiries, concerns, and requests related to consultations.

**Medical Records Management**:

- Maintain accurate and up-to-date electronic medical records for all patients.
- Ensure confidentiality and compliance with healthcare regulations in handling patient information.

**Collaboration with Healthcare Providers**:

- Act as a liaison between healthcare providers and patients to facilitate effective communication.
- Relay important information from patients to healthcare providers and vice versa.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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