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Customer Care Executive
1 week ago
Job profile : customer support
**Responsibilities**:
- handling inbound and outbound calls of customers facing issues in our app.
- check customers issue related mails and reply to them.
- Maintain an excel sheet of customer data and there feedback.
- Call to users who give negative comments on play store and convert them to positive.
- Use company CRM software to slove the issues (training will be provided)
- Hindi and English must written and communication.
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- D.N. Nagar, Mumbai, Maharashtra (required)
Ability to Relocate:
- D.N. Nagar, Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8433576133
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