Customer Care Executive

6 months ago


DN Nagar Mumbai Maharashtra, India WEBWORLD MULTIMEDIA LLP Full time

Job profile : customer support

**Responsibilities**:

- handling inbound and outbound calls of customers facing issues in our app.
- check customers issue related mails and reply to them.
- Maintain an excel sheet of customer data and there feedback.
- Call to users who give negative comments on play store and convert them to positive.
- Use company CRM software to slove the issues (training will be provided)
- Hindi and English must written and communication.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- D.N. Nagar, Mumbai, Maharashtra (required)

Ability to Relocate:

- D.N. Nagar, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8433576133



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