Customer Support Technician

15 hours ago


Panchkula, India Terrasparq Tech Pvt. Ltd. Full time

1-2 Year experience with technical support, software services

Experience working in a highly technical environment, interacting with customers and exceptional communication skills.

Demonstrated ability to coach and mentor other support engineers to grow their technical and troubleshooting skills.

Passion for providing legendary service to our Small, Medium and Enterprise Business customers

Ability to diagnose and fix technical issues in a timely manner and help customers get the most out of their software investment.

Proven ability to deescalate difficult situations with customers, while multi-tasking between tickets and managing your team

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund
- Work from home

Day range:

- Monday to Friday

Shift:

- Night shift
- US shift

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)

**Speak with the employer**
+91 7986144383
- Health insurance


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