Application Support

6 months ago


Bengaluru, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
L3/Application Support Specialist for Middle Office Services

This role requires a wide variety of strengths and capabilities, including:

- Act as a key contributor in the continued development of tools, frameworks & techniques to improve productivity and Quality of Production management function, adopting the DevOps principles to manage and support the environment.
- Hands-on, technology-focused individual, who enjoys working through hard technical problems. Knowledge of Python, Shell scripting, SQL and UNIX commands.
- Recommend solutions to solve generic issues in systems and procedures to avoid recurrences of system or operational failures.
- Recommend system changes to reduce required manual intervention in either monitoring or managing system performance/availability.
- Be able to develop and maintain strong relationships with Application Development and DevOps Leadership

Other Functional and Technical skills
Domain & Tools: Trade Life cycle, Database Support,
Splunk, Geneos, Grafana, Kibana, Appdynamics, Control M, Autosys.

Technical Skills:

- Strong Knowledge on UNIX, SQL, Knowledge on HBASE, Bigdata, Oracle and Cockroach DB
- Python, Shell scripting will be added advantage.

Support Management:

- Design and Use Monitoring Dashboards for day to day Support
- Generate Service KPIs, reports on service stability and performance.
- Liaise with Dev and QA teams for release management
- Run incident calls for client outages
- Incident Management and Tracking
- Participate in Change Management calls
- Engage with OPS and client support teams on user query resolutions
- Log & Message bus monitoring: Splunk ELK Geneos AppDynamics DynaTrace
- Expertise in Excel, Macro and Powerpoint will be an advantage

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.


  • Application Support

    5 months ago


    Bengaluru, India Virtusa Full time

    Application Support - CREQ193029 Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...

  • Application Support

    2 weeks ago


    Bengaluru, India Jio Full time

    Dear CandidatesHope you are doing well !!!We have an opportunity for Application Support for Bangalore locationJob description5+ years experience in Application Support / Production supportCloud operations along with KubernetesSQL ExperienceNo-SQL DatabaseUnix/Python scriptingApplication supportInterested candidates can share their resume on...

  • Application Support

    6 months ago


    Bengaluru, India Piramal Swasthya Management and Research Institute Full time

    Feild Support Executive **Location**: Karnataka **Band/Grade**: 1A **Department**: IT **Last updated on**: **Degree of Travel required to**: 20%( As Required) Purpose of Job **Key stakeholders** **External** **Internal** - GoK Piramal Swasthya **Reporting structure** **Role directly reports to** **Positions that report into this role** - Project...

  • Application Support

    6 months ago


    Bengaluru, India Aon Full time

    Job Title - Application Support analyst ARL - 6 Solution Line - Tyche-STG Position type - Full Time Working Style - Hybrid Shift timings - 10 AM- 7 PM Work Location - Bangalore Cab Facility- Yes People Manager role : No Required education and certifications critical for the role - B.E/B.Tech or any equivalent Degree Required years of experienc e...

  • Applications Support

    6 months ago


    Bengaluru, Karnataka, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This is an exciting opportunity to join the Valuations Control technology group at JPMorgan. In this business-facing technology support role, you will be at the forefront of supporting technology solutions for various products covered within both locally and globally. **Responsibilities**: - Providing Business facing technology and...


  • Bengaluru, India Jio Full time

    Role : Application LeadJio PlatformsBusiness Unit:Job Mandate (To be used for SELECTION INTERVIEWS)Reliance is treading on an exciting new business journey exploring the online channels in retailing. We need techno-functional experts who will join hands in achieving these goals. We are looking for engineering professionals who can revolutionize customer...


  • Bengaluru, Karnataka, India Jobs for Humanity Full time

    About the position:The Application Support Specialist will be responsible for providing technical support activities for a software production processing environment. This includes installing, maintaining and supporting application/source code and/or its components and subsystems, including third-party software. The successful candidate will analyze and...


  • Bengaluru, India MNR Solutions Full time

    The Application Support Engineer will be responsible for providing technical support for applications, ensuring their optimal performance and resolving any issues that arise. This role requires strong technical skills, a customer-focused mindset, and the ability to work effectively in a team environment.Key Responsibilities :Technical Support :- Provide...


  • Bengaluru, Karnataka, India MNR Solutions Full time

    Job Title: Technical Support Engineer for Software ApplicationsJob Summary:We are seeking a skilled Technical Support Engineer for Software Applications to enhance software application performance and user experience at MNR Solutions. The ideal candidate will have 2 to 7 years of experience in providing technical support for software applications, ensuring...


  • Bengaluru, Karnataka, India MNR Solutions Full time

    Job SummaryAs a skilled Application Support Specialist at MNR Solutions, you will play a vital role in ensuring the smooth operation of various business-critical applications.Key Responsibilities:• Provide day-to-day support for applications, ensuring minimal downtime and optimal performance.• Troubleshoot and resolve issues promptly, collaborating with...

  • Applications Support

    5 months ago


    Bengaluru, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Key responsibilities**: - Work closely with both technology and business units to ensure timely analysis and resolution of issues raised in these businesses on a day to day basis. - Innovate and develop products and tooling for toil reduction, risk reduction and automating the manual workflows - Supporting core infrastructure of EMM...


  • Bengaluru, India ValueLabs Full time

    ValueLabs is seeking an experienced Application Support Specialist with a minimum of 5 years of experience. The Application Support Specialist is accountable for the availability, performance, cost optimizations and risk management related to Application services.Experience range: minimum 5 years to maximum 11 years onlyLocation: Dubai, UAE.Mandatory Skills:...


  • Bengaluru, India May I Help You Full time

    Application Support SpecialistLocation : Bangalore and puneplease share cv to contact@mayihelpu.co.inQualifications and SkillsBachelor's degree in Computer Science, Information Technology, or a related field7 to 10 years of experience in application support or a related roleStrong knowledge of SQL and databasesExcellent troubleshooting and problem-solving...


  • Bengaluru, Karnataka, India MNR Solutions Full time

    Job SummaryMNR Solutions is seeking a skilled Application Support Engineer to join our team. The ideal candidate will have a strong background in software applications and a passion for delivering exceptional technical support.Main ResponsibilitiesProvide technical support and assistance to internal teams and clients on software applications.Key...


  • Bengaluru, India Capgemini Engineering Full time

    Job Title: Windows Application Support Specialist (.NET & SQL Server)Location: Bangalore & MumbaiExperience: 4-10 Years (B2/C1)Notice Period: Only Immediate JoinersJob Overview:We are looking for a skilled Windows Application Support Specialist with experience in .NET desktop applications and SQL Server. The ideal candidate will be responsible for...


  • Bengaluru, India Capgemini Engineering Full time

    Job Title: Windows Application Support Specialist (. NET & SQL Server)Location : Bangalore & MumbaiExperience : 4-10 Years (B2/C1)Notice Period : Only Immediate JoinersJob Overview:We are looking for a skilled Windows Application Support Specialist with experience in . NET desktop applications and SQL Server. The ideal candidate will be responsible for...


  • Bengaluru, Karnataka, India May I Help You Full time

    As a Technical Support Professional at May I Help You, you will play a vital role in ensuring the smooth operation of our applications.Key Responsibilities:Provide technical assistance to end-users for our applicationsTroubleshoot and resolve application issues reported by usersMonitor application performance and proactively identify potential...


  • Bengaluru, Karnataka, India Société Générale Assurances Full time

    Job Description: We are seeking a skilled Application Support Professional to join our team at Société Générale Assurances. In this role, you will be responsible for providing technical support to our internal customers, troubleshooting issues, and ensuring the smooth operation of our applications. Responsibilities: Provide technical support to...


  • Bengaluru, Karnataka, India FIS Full time

    About the RoleWe are seeking a highly skilled Application Support Specialist to join our team at FIS. As a key member of our CAPERAS team, you will be responsible for providing technical support activities for our software production processing environment.Key ResponsibilitiesInstall, maintain, and support application/source code and/or its components and...


  • Bengaluru, Karnataka, India Logic Planet IT services Full time

    Job Role: Application Support Specialist We are seeking an Application Support Specialist to join our team at Logic Planet IT services. As an Application Support Specialist, you will be responsible for providing exceptional support to our clients, ensuring timely resolution of their technical issues. Key Responsibilities:Provide Service Desk Voice Support...