Customer Care Executive

5 months ago


Chennai Tamil Nadu, India AllSec Technologies Full time

**Job Details**

**Greeting from Allsec technologies**

**Job Title**:Customer Care Executive (Escalation calls and mails Handling)**

**Key Responsibilities**:

- Handle escalated customer inquiries and complaints with professionalism and efficiency.
- Investigate and resolve complex customer issues in a timely manner to ensure customer satisfaction.
- Provide guidance and support to junior customer care representatives in resolving escalated cases.
- Collaborate with other departments to address recurring customer concerns and implement solutions.
- Maintain accurate records of customer interactions and escalations for future reference and analysis.

**Requirements**:

- Bachelor's degree or equivalent.
- Proficiency in English with fluency in **Kannada, Malayalam, Hindi, Telugu and Tamil.**
- Minimum 2 years of experience in customer handling, with a focus on managing escalations.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and the ability to remain calm under pressure.
- Immediate joiners preferred.
- Working Conditions:

- Salary: 18,000 to 21,000 per month
- Fixed shift: 9:30 AM to 6:00 PM (9 hrs)
- 6 days working days (Sunday fixed week-off)

**Job Types**: Full-time, Permanent

Pay: ₹260,000.00 - ₹300,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Joining bonus
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



  • Coimbatore, Tamil Nadu, India Anbu Sri Sai Home Health Care Full time

    **Position: Customer Care Executive** **Location**: Singanallur, Coimbatore **Company Overview**: Anbu Sri Sai Home Health Care is a leading Health Care/Nursing Care company dedicated to providing exceptional Brand/services and delivering an outstanding customer experience. We prioritize customer satisfaction and are committed to building lasting...


  • Chennai, Tamil Nadu, India Insys IT Full time

    Our Product InnovationsSales OutsourcingStrategies for OutreachMarket TrendsTeam Management Team Management **10 Roles and Responsibilities of Customer Care Executive in a BPO**This post explains what it means to be a Customer Service Associate. Find out the roles and responsibilities of a Customer Care Executive in a BPO. July 19, 20235 MinutesTooba...


  • Chennai, Tamil Nadu, India Aionion Investment Services Private Limited Full time

    A Customer Care Executive is responsible for ensuring a positive experience for customers by addressing inquiries, resolving issues, and providing information about products or services. Here’s a typical job description for a fresher in this role: **Customer Care Executive Responsibilities**: - Provide accurate information about products and services to...


  • Chennai, Tamil Nadu, India Transenergy Private Limited Full time

    According to a typical Customer Care Officer job description, the primary roles of a customer care executive in a BPO are as follows. - Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image...


  • Chennai, Tamil Nadu, India Sri Amman traders Full time

    Customer care executive Qualification above 12th Languages basic English and Tamil Basic computer knowledge Timing 10am to 6pm Location - Tidel park Fresher or experienced Salary upto 25k. Pay: ₹21,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In person **Speak with the...


  • Alandur, Chennai, Tamil Nadu, India NIBS PHOENIX HR SOLUTIONS Full time

    **Job Title**: Customer Care Executive **Reports To**: Customer Care Manager or Supervisor **Location**: [Chennai] **Employment Type**: Full-Time **Qualifications**: - High school diploma or equivalent (Bachelor's degree preferred). - Proven experience in Sales, b2b, Client and customer service or a related field (1-2 years preferred). Pay:...


  • Chennai, India Telecaller executive Full time

    **Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...


  • Chennai, Tamil Nadu, India dfcs technologies ltd Full time

    Designation: Customer Care Executive 1. with Degree or without degree 2.Immediate joiners. 3.Must have good fluency in Hindi 4. Location: Chennai 5. Salary As per standards 6. Rotational shift timings 7. Rotational weekoffs **Salary**: ₹9,000.00 - ₹14,000.00 per month Schedule: - Rotational shift - Weekend availability Supplemental pay...


  • Mogappair West, Chennai, Tamil Nadu, India netronix software pvt ltd Full time

    Customer care executives are experts in customer service, providing high-stakes customer service in large organizations and managing teams of customer care representatives. - Any industry that involves business-to-customer sales employs customer care executives. **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,086.00 - ₹26,083.77 per...


  • Chennai, Tamil Nadu, India Pink FitnessOne group limited Full time

    **Greetings from FitnessONE** We have an opening for Customer Care Executive in our Corporate Office. Qualification: Any Degree Experience: 1 to 2 years of Experience in Customer Care Executive. **Salary**: 13k to 16k Location: Chennai Nungambakkam Shift Timings: 9.30 am to 6.00 pm. **JOB DESCRIPTION**: - conducting customer satisfaction surveys to...


  • Chennai District, Tamil Nadu, India SIRUVASRI ENTERPRISES Full time

    we need customer care executive designation : customer care executive location : Bangalore, singsandra experience : 2-4 years salary : 18k-20k female only can apply immediate joiners can apply Pay: ₹18,000.00 - ₹25,023.07 per month **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (required) - customer care...


  • Chennai, Tamil Nadu, India INVENTAA Full time

    **About Us**: **Inventaa - Excellence Through Innovation** At Inventaa, we take pride in being a leading manufacturer of innovative indoor and outdoor lighting products. Established with a passion for creating cutting-edge solutions, we have consistently set the benchmark for excellence in the lighting...


  • Chennai, Tamil Nadu, India Upgrade Consulting Full time

    Hi job seekers Greetings of the day!!!! Work from office Profile: - Customer Support Executive Location: - Chennai Qualification: - Fresher/Experienced/Graduate/Undergraduate can apply Shifts: - Rotational shifts Working days: - 6 days working with 1 rotational off **Salary**: - 2.2 LPA - 2.6 LPA Job Description : Customer Care Process (NO...


  • Perungudi, Chennai, Tamil Nadu, India JAYATHIREES BUSINESS SOLUTIOS PVT LTD Full time

    JOB DESCRIPTION: Designation: Customer Care Executive Qualification: Any Degree Age: 18 to 30 Experience: 0 to 2 benefits: provident fund, ESI, Medical Insurance Gender : Male Pay: ₹14,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift Supplemental pay types: - Overtime pay -...

  • Customer Care Ba3

    4 days ago


    Chennai, Tamil Nadu, India Barclays Full time

    As a Barclays “Customer Care” you may be assessed on provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Essential skills: - Under-Graduate/Graduate/Post-Graduate in any discipline - Experience of working in a customer facing service environment - Effective...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Care Executives to assist its customers for order support over telephone/ chat channels. As a sales & support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest online...


  • Nungambakkam, Chennai, Tamil Nadu, India Rmitha Power and Infra Private Limited Full time

    **SEMJA** is Upcoming Technology-driven Transportation company dedicated to revolutionizing the way people commute. With a commitment to providing safe, reliable, and convenient transportation solutions. **Position Overview**: We are seeking enthusiastic and driven individuals to join our team as. As a Customer Care Executive at **SEMJA**, you will play a...


  • Nungambakkam, Chennai, Tamil Nadu, India Rmitha Power and Infra Private Limited Full time

    **SEMJA** is Upcoming Technology-driven Transportation company dedicated to revolutionizing the way people commute. With a commitment to providing safe, reliable, and convenient transportation solutions. **Position Overview**: We are seeking enthusiastic and driven individuals to join our team as. As a Customer Care Executive at **SEMJA**, you will play a...


  • Chennai, Tamil Nadu, India Pink FitnessOne private limited Full time

    **Greetings from FitnessONE** We have an opening for Customer Care Executive For Fitnessone Corporate Office. Qualification: Any Degree Experience: 1 to 2 years of Experience In Voice Process **Salary**: 13k to 17k Location: Nungambakkam Shift Timings: 9.30am to 6.00pm - Conducting customer satisfaction surveys to understand what areas of the company's...


  • Erode, Tamil Nadu, India Tillvaxt Hr Solution Full time

    Hiring for Customer Care Executive for Skincare product Shop Location :Erode - Musuvanna Street, Kaikolar Thottam, Chidambaram colony Experience : fresher -3 years we're looking for Customer support for counter sales Preferred Gender: Female Whatsapp: 7200140910 Pay: ₹150,000.00 - ₹200,000.00 per year **Benefits**: - Provident Fund Shift: - Day...