Looking for Customer Care Executive
2 months ago
**Greetings from FitnessONE**
We have an opening for Customer Care Executive For Fitnessone Corporate Office.
Qualification: Any Degree
Experience: 1 to 2 years of Experience In Voice Process
**Salary**: 13k to 17k
Location: Nungambakkam
Shift Timings: 9.30am to 6.00pm
- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience.
Regards,
Sri sneha V
HR Executive
Fitnessone Group India Limited
Ct.No: 9740544885
**Job Types**: Full-time, Fresher
Pay: ₹13,000.00 - ₹17,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Domestic voice process: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
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