Looking for Customer Care Executive
2 months ago
**Greetings from FitnessONE**
We have an opening for Customer Care Executive in our Corporate Office.
Qualification: Any Degree
Experience: 1 to 2 years of Experience in Customer Care Executive.
**Salary**: 13k to 16k
Location: Chennai Nungambakkam
Shift Timings: 9.30 am to 6.00 pm.
**JOB DESCRIPTION**:
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience.
Regards,
Sri sneha V
HR Executive
Fitnessone Group India Limited
Ct.No: 9740544885
**Job Types**: Full-time, Fresher
Pay: ₹13,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9740544885
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