Customer Care Executive
7 months ago
**About Us**:
**Inventaa - Excellence Through Innovation**
At Inventaa, we take pride in being a leading manufacturer of innovative indoor and outdoor lighting products. Established with a passion for creating cutting-edge solutions, we have consistently set the benchmark for excellence in the lighting industry.
**Responsibilities**:
**Responsibilities**:
- Identify and assess customer needs, taking appropriate actions to resolve issues.
- Provide product information, troubleshoot problems, and offer solutions to customers.
- Maintain accurate and detailed records of customer interactions.
- Collaborate with other team members and departments to address customer concerns effectively.
- Continuously strive to improve the overall customer experience.
**Qualifications**:
- Proven experience as a Customer Care Executive or similar customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and composed in challenging situations.
- A customer-centric mindset and a passion for delivering exceptional service.
**Requirements**:
- High school diploma or equivalent; college degree preferred.
**Salary**: From ₹10,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- work: 1 year (preferred)
Work Location: In person
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