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Office 365 Billing Support
4 days ago
**JD**:
- **4+ years of experience in technical support or billing support role.**
Bachelor's Degree in CS and 3+ years technical support or **billing support role**.
- Demonstrable troubleshooting skills and strong analytical, problem solving and decision-making skills.
- Strong communications skills - fluent in spoken and written English
**- M365 Fundamentals certification, familiarity with M365 and/or compete cloud products.**
- Knowledge of Excel: pivot tables, filters & look-up function.
- Leadership - handling challenging and politically charged customer situations.
- Ability to conduct effective, polished interactions with customers to gather information quickly & comprehend issues; explain customer responsibilities in resolving issues; communicate next steps and status; and inspire confidence.
Cross-team collaboration
**Top Skills**
1.Awareness of M365, Excel, Customer handling skills is very important
**Speak With Employer**
+91 96293 11599
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
**Speak with the employer**
+91 96293 11599
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