Franchise Coordinator

3 months ago

Mumbai Maharashtra, India 99 Pancakes Full time

**Join Us On Our Sweet Journey**:
We offer a highly enriching and rewarding experience with country wide opportunities, clubbed with a highly thought provoking, creative, a challenging work environment and at the same time a very family oriented culture.

**Position**:
**Franchise Coordinator**:
**Location**: Mumbai (HO)

**Salary per month**: ₹ 25,000

**Salary per annum**:3Lac

**Required experience**: Min 2 years

**Job Summary**: As a Franchise Coordinator, your primary responsibility will be to support the management and development of franchised business operations. You will work closely with the franchise team, franchise, and various departments within the organization to ensure the smooth operation and growth of the franchise network. Your role will involve a combination of administrative tasks, relationship management, and project coordination.

**Qualification**: Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience)

**Responsibilities**:

- Familiarity with franchise agreements, legal compliance, and brand standards
- Ability to work independently and collaborate effectively with cross-functional teams
- Should handle franchise day to day operations and coordinating with all the departments
- Must be willing to travel frequently to franchisee outlets periodically (Local) as well as outstation
- Maintain a checklist of franchisee compliances
- Assist franchise with day-to-day operational inquiries, providing guidance, and resolving issues as they arise
- Compliance Monitoring: Monitor franchise compliance with brand standards, operating procedures, and legal obligations, ensuring consistency across the network.
- Generate reports on franchise performance, key metrics, and market analysis.
- Coordinate training programs and onboarding initiatives for new franchise, ensuring they receive the necessary resources and support to launch their business successfully.
- Should be well versed with Sales (Revenue) generation factors.
- Must be one point of contact for existing and newly added franchise outlets.
- Should support franchise outlet with respect to operations, accounting marketing staff (Hiring & Training), production (supply from central kitchen) inventory, food cost etc.
- Relationship Management: Build and maintain positive relationships with franchisees, acting as a point of contact for their needs, inquiries, and feedback. Address concerns and implement strategies to improve satisfaction and engagement

**Skills**:

- Strong organizational and project management skills
- Communication Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Management Skills
- Marketing Skills
- Financial Knowledge
- Strategic planning

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