Collections Officer

2 weeks ago


Gurugram Haryana, India AAR Mortgage Full time

Negotiate payment plans and agreements with clients to ensure timely repayment.
- Maintain accurate and up-to-date records of all collection activities, including client interactions and payment history.
- Analyze client financial information to determine the best approach for debt recovery.
- Collaborate with internal teams, such as customer service and accounting, to ensure seamless communication and resolution of client issues.
- Adhere to all relevant laws and regulations governing debt collection practices.
- Meet or exceed monthly collection targets and performance metrics.
- Provide excellent customer service while maintaining a professional and respectful demeanor.

**Requirements**:

- 2+ years of experience in debt collection or a related field.
- Strong understanding of debt collection laws and regulations.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proficiency in using collection software and CRM systems.
- High school diploma or equivalent required; bachelor’s degree preferred.
- Strong analytical and organizational skills.

**Preferred Qualifications**:

- Certification in debt collection (e.g., ACA Certified Collector).
- Experience with financial software and systems.
- Proven track record of meeting or exceeding collection targets.

**What We Offer**:

- Competitive salary and bonus structure based on performance.
- Opportunities for professional growth and development within a dynamic and expanding company.
- Collaborative and supportive work environment.

Pay: ₹15,000.00 - ₹28,000.00 per month

Schedule:

- Night shift
- US shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Quarterly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (required)

Work Location: In person

Expected Start Date: 01/02/2025


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