Debt Collection Officer

1 day ago


Gurugram Haryana, India Aspire Code Full time

Position: Debt Collection Executive

Location: Gurgaon

Experience: min 1 year

Shift: 10:00 AM to 7:00 PM

**Job Description**:
Key Responsibilities:

- Negotiate payment plans, settlements, and timelines with clients.
- Maintain accurate records of customer communication, payment arrangements, and debt status.
- Collaborate with internal teams to resolve billing issues or disputes.
- Track and follow up on delinquent accounts to ensure timely collections.
- Provide feedback to management on collection efforts, customer responses, and potential improvements.

Qualifications and Skills:

- 1-2 years of experience in debt collection or a similar role.
- Strong communication and negotiation skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in MS Office (Excel, Word) and familiarity with CRM software is a plus.
- Ability to handle challenging conversations with professionalism and empathy.

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person



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