Accounts Receivable, Collections Apprentice
3 months ago
**Who are we**:
We’re Eptura — a global worktech company that provides software solutions for workplaces, people, and assets that enable everyone to reach their full potential. Our people are at the heart of everything we do, spanning 11 global offices with 1,000+ employees. Together, we’re dedicated to making workplaces and assets work harder for people everywhere, giving them the opportunity to thrive.
**Role Overview**:
**Responsibilities**:
- Assist in collections activities such as contacting customers for payment, resolving payment discrepancies, and maintaining accurate records.
- Work closely with team members to ensure timely and efficient collection of outstanding payments.
- Communicate effectively with customers to address queries and provide support in payment processing.
- Collaborate with cross-functional teams to streamline collections processes and enhance customer experience.
**About you**:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Interest in finance, accounting, or related fields.
- Proficiency in Microsoft Excel and Google Sheets is a plus.
- Previous experience in collections or customer service is advantageous but not required.
**Benefits**:
- Monthly stipend of 21000 INR
- Health Insurance fully paid - Self
- 10 Public Holidays
- Hyrid working policy
- Exposure to the latest trends and technologies in the SaaS industry.
- Mentorship from experienced professionals in the renewals and customer success fields.
- Potential for career advancement based on performance and dedication.
**Eptura Information**:
- Follow us on Twitter | LinkedIn | Facebook | YouTube
- Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world
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