Us Collections Executive Gurgaon
1 month ago
**Job Title: Collections Agent**
**Location**: Gurgaon
**Salary**: Up to ₹40,000 per month (in hand)
**Shift**: US Timings (Night Shift)
**Employment Type**: Full-time
**Experience**: Minimum 1 year in US Collections
**Education**: Undergraduate or Graduate
**Skills**:
- Excellent communication skills in English (verbal and written)
- Strong understanding of US collections processes
- Ability to negotiate and resolve debt issues
**Responsibilities**:
- Managing outbound and inbound calls to US-based clients for debt collections
- Handling escalated issues and resolving disputes
- Negotiating payment plans and ensuring timely collections
- Maintaining accurate records of all collection activities
- Ensuring compliance with US debt collection regulations
**Requirements**:
- Minimum 1 year of experience in US collections
- Strong problem-solving and analytical skills
- Ability to handle challenging conversations
- Willingness to work in a US shift
- Self-travel to the office in Gurgaon
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- US Collections: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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