Help Desk Support

Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

Responsibilities - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback...

Engineers need to make the best use of help desk software to be always be informed about the status of user requests. A help desk software consists of three main components: Ticket Management, Automation Suite, and Reporting and Optimization. **Responsibilities**: Included in the Service Desk Engineers tasks are installing, upgrading, supporting, and...

Helpdesk L1 (5 Positions) Location: Belapur, Navi Mumbai Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 1 year of in-scope solutions experience in the field of Banking IT domain / support of related solutions Should be skilled in following: Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18),...

**Help desk** **Experience**: 2-3 years in customer service, incl. calling. Must be fluent in Marathi. **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - Strong communication specifically Marathi. - Proficiency with Advance excel...

**Job Title** Help desk executive **Job Description Summary** **Job Description

**Help desk** **Experience**: 2-3 years in customer service, incl. calling. **Must be fluent in Marathi and Advance Excel.** **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - **Strong communication specifically Marathi.**: -...

**Company Profile**: Konverge Technologies Pvt Limited is a leading player in networking, computing, messaging & collaboration. Konverge is uniquely positioned to deliver end-to-end IT Infrastructure solutions and services. **Location**: - Airoli and Goregoan. Please find the below JD: - Should have fair knowledge of IT Help desk/service desk role. Good...

**Key Responsibilities**: - Document and track issues using systems - Escalate complex issues to appropriate teams as necessary. - Assist with user account management and access issues. - Collaborate with team members to improve service process **Qualifications**: - Bachelor’s degree - Previous experience in a help desk or customer support role. -...

WE ARE HIRING Job designation: - Resort Help Desk Job location: - Nashik, Maharashtra **Salary**: - 15,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in customer service, preferably in a resort or hotel setting. - Minimum experience: - 2-3 years of customer service experience. Education: - High school diploma or...

Duties & Responsibilities: - Provide technical assistance with computer hardware and software - Resolve issues for staff via phone, in person, or electronically - Log bugs and enhancement requests - Perform hardware and software installations, configurations and updates as needed - Resolve technical issues in a timely manner using available resources within...

**Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...

Any graduate female with knlowlage of heldesk experince in hardware/ software industry. Location : vikhroli, Mumbai Exp: 1 years as helpdesk will prefered **Essential Job Functions** 1.Incident Management 2.Team Management 3.Communication skills 4.Provide Remote Support - L1 Calls 5.Escalate the Issues 6.Report Management 7.Training Staff /...

This profile requires him/her to work closely with the Delivery Team to manage relationships with clients. **Duties** - Building and maintaining relationships with clients and key personnel within customer companies - Letting customers know about other products of the company offers. - Attending meetings with clients to build relationships with existing...

Job Openings Job Location: Powai Salary upto 33,000 in hand (Hike will be given based on experience and current CTC) Applicant should be a graduate with good Communication Skills and should have relevant experience in handling help desk operations **Salary**: ₹400,000.00 per year **Benefits**: - Provident Fund Schedule: - Day shift Supplemental...

**Helpdesk Support (B.Sc. IT, BCA, B.Com (CA) with SQL/PL SQL Certification - Fresher)** **Position**: Helpdesk Support **Qualification**: B.Sc. IT, BCA, B.Com (CA) with SQL/PL SQL Certification **Experience**: Fresher - Troubleshoot and resolve hardware and software issues, network connectivity, and database-related problems. - Assist in database...

**Vendor Help Desk - Executive**: **Job Profile** - Managing travel reimbursement claims of employees. - Preparing monthly and weekly MIS report of unpaid invoices and present it to the management. - Check invoices status and follow up with the respective department to move it to the next level. - Prepare MSME report and ensure to honor the invoices before...

Whistling Woods International (WWI) is India’s premier Film, Communication & Creative Arts Institute. Since its inception in 2006, WWI has successfully delivered world-class education in all creative and technical aspects of filmmaking. Located inside Mumbai’s Film City Complex, students receive hands-on instruction in the discipline they want to...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job title: - Help desk representative Job...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job title: Help desk representative. Key...