Customer Experience Assistant

1 month ago


Pune, India Platinum Logistics Full time

Tracking customer experiences across online and offline channels, devices, and touchpoints.
- Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
- Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
- Identifying customer needs and taking proactive steps to maintain positive experiences.
- Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
- Performing product tests, evaluating after-sales and support services, and facilitating improvements.
- Documenting processes and logging technical issues, as well as customer compliments and complaints.

**Job Types**: Full-time, Part-time

**Salary**: ₹180,000.00 - ₹350,000.00 per year

Expected hours: No more than 28 per week

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Night shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



  • Pune, India CROSSWORD BOOK STORES Full time

    **Operational Efficiency** : Manage and resolve complex operational issues that arise across multiple stores. Take a floor walk to ensure that display is arranged in appropriate way. Check previous sales of the particular store and set the daily target accordingly. Brief the staff regarding sale target and support the staff wherever required. - **Sales**:...

  • Customer Assistance

    1 month ago


    Kharadi, Pune, Maharashtra, India Bandoo Service Full time

    Job Title: Customer Assistance.(Lift Assitance) Location: Pune Job Summary: We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistance cum Superviser. In this role, you will be responsible for ensuring a positive experience for client by providing information and assistance and supervising the task, Your role is...


  • Baner, Pune, Maharashtra, India Realty Assistant Private Limited Full time

    **Job Summary** We are looking for a high-performing Sales managers to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management **Responsibilities**: **Connect...


  • Pune, India Prodigy Technologies Full time

    Provide assistance to customer services personnel. Organize and schedule customer orders to an appropriate department. Ensure customer orders are met on time. Interact with customers to know their requirements and needs. Resolve conflicting and complex issues relating to customer services. Ensure dispatching and shipping of products is met with customer...


  • Pune, India Moira Life Private Limited Full time

    Provide assistance to customer services personnel. - Organize and schedule customer orders to an appropriate department. - Ensure customer orders are met on time. - Interact with customers to know their requirements and needs. - Resolve conflicting and complex issues relating to customer services. - Implement company policies and procedures in providing good...


  • Pune, India Full Potential Solutions Full time

    Full Potential Solutions (FPS) is a performance-based outsourcing firm headquartered in Boston, MA, with operations in Kansas City, MO; Metro Manila, Philippines, and Chennai, India. We employ the best people, processes, and proprietary technology available to deliver multichannel solutions for our clients and provide fulfilling careers for our...


  • Pune, India Kashton Technologies Full time

    Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Referring problematic issues that they cannot solve to management - Resolving customer complaints and issuing refunds as needed - Maintaining an accurate Customer Relationship Management (CRM) database by...


  • Pune, India Full Potential Solutions Full time

    Full Potential Solutions (FPS) is a performance-based outsourcing firm headquartered in Boston, MA, with operations in Kansas City, MO; Metro Manila, Philippines, and Chennai, India. We employ the best people, processes, and proprietary technology available to deliver multichannel solutions for our clients and provide fulfilling careers for our...

  • Customer Experience S

    1 month ago


    Pune, Maharashtra, India Shipco IT Pvt. Ltd. Full time

    **About Shipco IT Private Limited** Shipco IT Pvt Ltd is a subsidiary of Shipco Transport. Shipco Transport was established in 1988 and has organically grown into one of the world's leading neutral NVOCC's, with more than 70 offices worldwide, over 2200 employees and covering all major trade lanes. We are a founding member of the WorldWide Alliance - an...

  • Presales Executive

    1 month ago


    Pune, Maharashtra, India Realty Assistant Private Limited Full time

    We are looking to hire an experienced, customer-oriented Inside sales Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Inside sales Executive’s responsibilities include crossselling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as...

  • Art Teacher

    3 days ago


    Pune, India HR Assistant Full time

    **This is with reference to a Urgent mandate with our client. The details are given below-** **Designation - Art Teacher** **Location - Pune (Wakad)** **JD-Attached Herewith**: **Job Summary**: The Art Teacher will be responsible for developing in each student an interest in and the ability for creative expression in visual terms, using skills and...


  • Pune, Maharashtra, India Hundred Kmph Apparels and Accessories LLP Full time

    Could also be a part of the research callouts sub-unit within the team. - Meet the predetermined daily, weekly and monthly targets. - Identifying customer requirements/needs. - Co-ordinating with various departments to resolve customer queries as and when required. - Providing outstanding customer service. - Maintaining confidentiality of information. -...


  • Pune, India Jobsin360 Full time

    WORK FROM HOME OPPORTUNITY FOR MAHARASHTRA CANDIDATES - AMAZON- INTERNATIONAL VOICE PROCESS / CHAT PROCESS | Rotational Shift - Should be flexible for Night shift also Exp - Freshers and Experienced both can apply CTC- 2.9 Lpa to 4.2 Lpa + Night shift allowance + Internet allowance + Health insurance + Overtime allowance + Zeta Meal card 5 days working,...

  • Customer Experience

    2 weeks ago


    Pune, India Allianz Full time

    Job Description:Not available at the momentSkills Required:Good interpersonal skills and communication skills; MIS ReportsDesirable Skills:1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language.

  • Customer Experience

    2 weeks ago


    Pune, India Allianz Full time

    Job Description:Not available at the momentSkills Required:Good interpersonal skills and communication skills; MIS ReportsDesirable Skills:1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language.

  • Customer Experience

    2 weeks ago


    pune, India Allianz Full time

    Job Description: Not available at the moment Skills Required: Good interpersonal skills and communication skills; MIS Reports Desirable Skills: 1.Good communication skills. 2.Flexible & adaptable to change. 3.Well versed with MS Office. 4.Should have good analytical and problem-solving skills. 5.Should be aware of the Local language.


  • Pune, Maharashtra, India Full Potential Solutions Full time

    Full Potential Solutions (FPS) is a performance-based outsourcing firm headquartered in Boston, MA, with operations in Kansas City, MO; Metro Manila, Philippines, and Chennai, India. We employ the best people, processes, and proprietary technology available to deliver multichannel solutions for our clients and provide fulfilling careers for our...


  • Pune, India Mouser Electronics Full time

    **Title: Customer Service Assistant I** **Location: India** The Customer Service Assistant is responsible for supporting department objectives by entering and retrieving data through custom or other software to provide optimal customer experience, and supporting customer service initiatives. **ACCOUNTABILITIES & ESSENTIAL FUNCTIONS** - Performs data entry...


  • Pune, India Tetra Pak Full time

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ **Job Summary**: We are looking for a _Customer Experience (CX) Programme Expert_ for the...


  • Pune, India Platinum Logistics Full time

    Receiving, processing, and organizing shipments and deliveries accordingly. - Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines. - Assisting customers in locating desired shop items. - Informing customers of shop promotions to encourage purchases. - Performing regular price audits to...