Customer Onboarding Executive
6 months ago
**Roles & Responsibilities**
- New customer onboarding
- Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
- Self-motivated and be team player.
- Maintain policies and procedures when working with clients and provide appropriate information.
- Collaborate with team members on knowledge transfer, procedures, and standards.
- Maintain accurate records of daily communications and issues resolve
**Requirements**:
- Strong verbal and written communication skills in English & Local language
- Good computer knowledge.
- Self-motivated and a team player.
- Excellent attendance and punctuality.
- Excellent customer service skills.
- Preferable language English, Local language
- Preferred experience from Paytm & Zomato shop onboarding.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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