Customer Escalation Executive

Job Tile Subject Matter Expert - Loyalty CS Team Reporting to Lead-Customer Service Loyalty Location Air India Headquarters Gurugram, Mumbai, Bangalore Air India's loyalty program is undergoing a transformation. As Air India evolves into a global competitor, we are seeking a Subject Matter Expert for our CS team. **Key Accountabilities -...

Job Description :The Advisor I, Technical Support (Cloud Escalation Engineer) responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their...

Job Description :The Advisor I, Technical Support (Cloud Escalation Engineer) responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their...

**Responsibilities** - Providing exceptional customer service by addressing customer concerns, resolving issues, and ensuring customer satisfaction. - Handling customer complaints and escalating issues as needed to ensure timely resolution. - Maintaining accurate records of customer interactions and transactions. - Collaborating with other team members to...

Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy...

Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy compliance....

Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy...

Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy...

**JD for Farming Executive** **Exp-0.6-2 Yrs.** **Location-Gurgaon** 2. **Inquiry Handling**: Answering customer inquiries, addressing product or service-related questions, and offering solutions to their issues. 3. **Information Sharing**: Sharing relevant information with customers about products, services, pricing, policies, and any updates or...

We are a dynamic group engaged in multiple sectors, including Supply Chain Platform, Infrastructure (PEB), Warehouse, IT Services, Fintech Services, and Travel. With our diverse portfolio, we strive to deliver innovative solutions and services that cater to the evolving needs of our clients. Leveraging our expertise and deep industry knowledge, we seamlessly...

As a Customer Care Executive, you will be responsible for providing excellent customer service through inbound and outbound calls. You will handle customer inquiries, resolve issues, and ensure customer satisfaction. This role requires effective communication skills, strong problem-solving abilities, and a customer-centric approach. **Responsibilities**: -...

Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy...

Responsibilities: - Make outbound calls to customers for order finalization and support. - Address customer queries, complaints, and issues professionally. - Resolve escalated problems to ensure customer satisfaction. - Maintain accurate records using the CRM system. - Collaborate with other teams for a seamless customer experience. - Stay updated on...

Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy...

Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy compliance....

Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy...

**Job Title: Customer Support Executive** **Location**: Gurugram **Company**: WorkStatus (A Valuecoders company) **About the company**: WS is a new-age workforce management software developed by Valuecoders Services Number of positions:2 Experience: 2+ Years plus in a support function of SAAS product **Job Summary**: We are seeking a highly motivated...

Job Description :The Advisor I, Technical Support (Cloud Escalation Engineer) responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their...

Job Description :The Advisor I, Technical Support (Cloud Escalation Engineer) responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.It...

The Company Our client is a leading provider of progressive post-trade solutions for the global OTC markets across interest rate, FX, equity and credit asset classes. It incorporates optimization businesses -Traiana, TriOptima, and Reset - and MarkitSERV, headquartered in London. - The Job This role will focus on the overall post-sales relationship with...