Customer Care Executive

1 month ago


Gurugram Haryana, India HR Security India Pvt Ltd Full time

**Responsibilities**
- Providing exceptional customer service by addressing customer concerns, resolving issues, and ensuring customer satisfaction.
- Handling customer complaints and escalating issues as needed to ensure timely resolution.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with other team members to ensure a seamless customer experience.

**Qualifications**
- Any graduate with 1-2 years of experience in customer service.
- Strong communication skills with a customer-focused approach.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in using CRM software and other customer service tools.
- Ability to work independently and as part of a team.
- Immediate available to join the team.

**Language Skills
- **English/Hindi

**Designation**:Customer Care Executive

**Benefits**:

- Provident fund (PF)
- Employee State Insurance (ESI)
- Paid leaves / Leave encashment

**Workdays per week: 6 days (Rotational week off)**

Pay: ₹17,000.00 - ₹19,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8888888888



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