Ocean Export Customer Care Executive
2 weeks ago
žPlan & monitor the shipment(s) at every stagežDiscuss with Pricing/OSE & take control of shipment from planning stage.žDeveloping knowledge about job requirements / procedures.žPlan the Operations / Documentation / Carrier requirements.žTransshipment follow-up of connections - updates to be done prior to connections.žFollow-up & adhere to SQI standards.žServe as first point of contact in all communications concerning customer / job.žFollow-up customer dues & ensure we deal with only approved customers for Credit.žUpdate all reports - SQI, DSR, Weekly, Transshipment reports promptly.
**Salary**: ₹9,847.75 - ₹28,454.15 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Customer support: 2 years (required)
Work Location: In person
**Speak with the employer**
+91 9940020561
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