Import Export Customer Service
6 months ago
**ROLE TASK - FREIGHT FORWARDING PRICING & CS**
- **PRICING**:
- Share the RFQ as per the customer requirement for (Ocean & Air, Import / Export)
- **OCEAN EXPORT**:
- OCEAN EXPORT FLC - SHIPPING LINE / VENDORS
- OCEAN EXPORT LCL - COLOADERS
- **AIR SHIPMENTS**:
- AIR EXPORT - IATA
- Check for the Lowest rate with Every 2 to 3 shipping line / Vendors / IATA (for Ocean / Air)
- Rate Negotiation with 2 to 3 shipping line / Vendors / IATA / Overseas Agents
- Submit the quotation to shipper
- Submit the quotation to Consignee
- Taking follow-up for Nomination confirmation or ask for the indication.
- Checking for the cargo readiness date and place the booking accordingly.
- Place booking request to Shipping line / Vendor / IATA / Overseas Agent
- Follow up for the booking copy with Shipping line / Vendor / IATA / Overseas Agent
- Sharing the Booking copy with Shipper / CHA for Export and Consignee for Import shipment
- **Customer Service**:
- **Export Customer Service**:
- TRACKING STATUS OF EMPTY CONTAINER PICKUP WITH CHA/TRANSPORTER
- TRACKING STATUS OF STUFFING CARGO AT FACTORY / CFS
- PREPARING BL DRAFT AND SHARING WITH SHIPPER
- TAKING CONFIRMATION OF BL DRAFT FROM SHIPPER
- FOLLOWUP FOR SI SUBMISSION BEFORE SI CUTOFF DATE
- FOLLOWUP WITH CHA FOR FORM 13 SUBMISSION AND CONTAINER GATE IN BEFORE GATE CUTOFF DATE AND TIME
- FOLLOWUP FOR TAX INVOICE WITH SHIPPING LINE / VENDORS / CO-LOADER / IATA
- TRACKING CONTAINER STATUS
- FOLLOWUP FOR FINAL SEAWAY, ORIGINAL, TELEX BL COPY FROM SHIPPING LINE / VENDORS / CO-LOADER / IATA
- SHARING FINAL BL TO THE CUSTOMERS
- TAKING FOLLOWUP FOR DAP / DDP SHIPMENTS WITH VENDORS / IATA / OVERSEAS AGENTS
- UPDATING SHIPMENT STATUS TO SHIPPER
- PREPARING DG CARGO DRAFT BL
- **DSR**:
- DAILY MAINTAINING DSR
- DAILY MAINTAINING RFQ SHEET
- SHARING DSR TO PRETICULAR CUSTOMER ON DAILY BASIS 06:30PM
- **COST SHEET**:
- PREPARING COST SHEET FOR ALL TYPE OF SHIPMENTS
- **ACCOUNT & BILLING**:
- SHARING FINAL TAX INVOICE TO ACCOUNTS / BILLING TEAM FOR ARRANGING THE FINAL BILL
- FOLLOWUP FOR SHIPPING LINE / VENDORS / OVERSEAS AGENT / IATA AGENTS - PAYMENT WITH OUR ACCOUNTS TEAM
- MANAGING VENDORS CREDIT PERIOD
- COURIER PDC CHEQUE OR SHARING UTR DETAILS TO SHIPPING LINE / VENDORS / OVERSEAS AGENTS / IATA
- **MONTHLY REVENUE REPORT**:
- PREPARING MONTHLY REVENUE REPORT - Export)
- MAINTAINING TASK SHEET
**Job Types**: Full-time, Permanent
**Salary**: ₹40,000.00 - ₹45,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Navi Mumbai, Maharashtra (required)
Ability to Relocate:
- Navi Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9324875779
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