Import Export Customer Service

4 days ago


Navi Mumbai Maharashtra, India accurate hire Full time

**ROLE TASK - FREIGHT FORWARDING PRICING & CS**
- **PRICING**:

- Share the RFQ as per the customer requirement for (Ocean & Air, Import / Export)
- **OCEAN EXPORT**:

- OCEAN EXPORT FLC - SHIPPING LINE / VENDORS
- OCEAN EXPORT LCL - COLOADERS
- **AIR SHIPMENTS**:

- AIR EXPORT - IATA
- Check for the Lowest rate with Every 2 to 3 shipping line / Vendors / IATA (for Ocean / Air)
- Rate Negotiation with 2 to 3 shipping line / Vendors / IATA / Overseas Agents
- Submit the quotation to shipper
- Submit the quotation to Consignee
- Taking follow-up for Nomination confirmation or ask for the indication.
- Checking for the cargo readiness date and place the booking accordingly.
- Place booking request to Shipping line / Vendor / IATA / Overseas Agent
- Follow up for the booking copy with Shipping line / Vendor / IATA / Overseas Agent
- Sharing the Booking copy with Shipper / CHA for Export and Consignee for Import shipment
- **Customer Service**:

- **Export Customer Service**:

- TRACKING STATUS OF EMPTY CONTAINER PICKUP WITH CHA/TRANSPORTER
- TRACKING STATUS OF STUFFING CARGO AT FACTORY / CFS
- PREPARING BL DRAFT AND SHARING WITH SHIPPER
- TAKING CONFIRMATION OF BL DRAFT FROM SHIPPER
- FOLLOWUP FOR SI SUBMISSION BEFORE SI CUTOFF DATE
- FOLLOWUP WITH CHA FOR FORM 13 SUBMISSION AND CONTAINER GATE IN BEFORE GATE CUTOFF DATE AND TIME
- FOLLOWUP FOR TAX INVOICE WITH SHIPPING LINE / VENDORS / CO-LOADER / IATA
- TRACKING CONTAINER STATUS
- FOLLOWUP FOR FINAL SEAWAY, ORIGINAL, TELEX BL COPY FROM SHIPPING LINE / VENDORS / CO-LOADER / IATA
- SHARING FINAL BL TO THE CUSTOMERS
- TAKING FOLLOWUP FOR DAP / DDP SHIPMENTS WITH VENDORS / IATA / OVERSEAS AGENTS
- UPDATING SHIPMENT STATUS TO SHIPPER
- PREPARING DG CARGO DRAFT BL
- **DSR**:

- DAILY MAINTAINING DSR
- DAILY MAINTAINING RFQ SHEET
- SHARING DSR TO PRETICULAR CUSTOMER ON DAILY BASIS 06:30PM
- **COST SHEET**:

- PREPARING COST SHEET FOR ALL TYPE OF SHIPMENTS
- **ACCOUNT & BILLING**:

- SHARING FINAL TAX INVOICE TO ACCOUNTS / BILLING TEAM FOR ARRANGING THE FINAL BILL
- FOLLOWUP FOR SHIPPING LINE / VENDORS / OVERSEAS AGENT / IATA AGENTS - PAYMENT WITH OUR ACCOUNTS TEAM
- MANAGING VENDORS CREDIT PERIOD
- COURIER PDC CHEQUE OR SHARING UTR DETAILS TO SHIPPING LINE / VENDORS / OVERSEAS AGENTS / IATA
- **MONTHLY REVENUE REPORT**:

- PREPARING MONTHLY REVENUE REPORT - Export)
- MAINTAINING TASK SHEET

**Job Types**: Full-time, Permanent

**Salary**: ₹40,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Navi Mumbai, Maharashtra (required)

Ability to Relocate:

- Navi Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9324875779



  • Navi Mumbai, Maharashtra, India OSConsultancy Full time

    **Responsibilities**: - **Managing Export-Import Documentation**: Prepare and manage all necessary documentation for export-import activities, including invoices, packing lists, bills of lading, certificates of origin, and customs clearance documents. Ensure compliance with international trade regulations and customs requirements. - **Coordinating...


  • Mumbai, Maharashtra, India IAssess Consultants LLP Full time

    Key responsibilities:Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA for CFS and Factory Stuffing of containers / LCL cargo.Co-Ordination with Overseas Office for Nomination Shipment & Handling Nomination Shipment.Responsible for...

  • Logistics Executive

    2 days ago


    Navi Mumbai, Maharashtra, India MAS Industries Pvt Ltd Full time

    **Job Description: - ** **Company Description** MAS Industries Pvt. Ltd. is an export-oriented company specializing in the customized design, development, manufacturing, and distribution of high technology lift solutions. Our solutions include complete lifts, lift components, parking systems, escalators, travelators, and lift spare parts. We are committed...


  • Mumbai, Maharashtra, India llabdhi Manufacturing LLP Full time

    Coordinate all import and export activities, including documentation, shipping, and customs clearance. - Ensure compliance with international trade regulations and customs requirements. - Communicate with suppliers, freight forwarders, and customs brokers to facilitate smooth operations. - Prepare and review import/export documentation, such as invoices,...


  • Mumbai, Maharashtra, India Indochin industries LTD Full time

    Coordinate and manage the import-export process, including documentation, customs clearance, shipping, and logistics. - Ensure compliance with all relevant regulations and standards for international trade. - Monitor and track shipments to ensure timely delivery and resolve any issues that may arise. - Collaborate with freight forwarders, customs brokers,...

  • Customer Service

    2 months ago


    Andheri East, Mumbai, Maharashtra, India New Delux Logistics Pvt Ltd Full time

    He/She be able to handle Import and Exports shipments right from booking to delivery. Must have knowledge of Documentation Procedures, well versed with Odex / Intra etc. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Food provided - Health insurance Schedule: - Day shift Supplemental pay types: -...


  • Mumbai, Maharashtra, India Career In Full time

    Graduate (BCom preferred) Knowledge of import/export will be an added advantage. - Proficiency in Excel, Sales force. Google Groups, and related technology. - Working knowledge of Tally. - Proficiency in written and verbal communication. - Must have 1 to 2 years’ experience in customer service. - Familiarity with international shipping would be...


  • Marol, Mumbai, Maharashtra, India Wisecor service pvt ltd Full time

    1] Preparation of Bill of Entry/Shipping Bill 2] Customer support 3] Customs 4] Import Tariff 5] HSN 6] Notifications 7] Rate of duty 8] Export promotion schemes **Salary**: ₹15,000.00 - ₹22,000.00 per month **Experience**: - total work: 4 years (required) Work Location: In person **Speak with the employer** +91 8655715396


  • Navi Mumbai, Maharashtra, India DSRP Enterprises Full time

    **Responsibilities**: Attending day to day mails. Inter department coordination. Drafting letters for the management. Maintaining the filing system. Thorough knowledge of export & Import is essential. Coordination with CHA and logistics concerning import and export. **Role**: Executive **Industry Type**: Steel & Metal industry **Employment Type**: Full...


  • Andheri, Mumbai, Maharashtra, India Wisecor service pvt ltd Full time

    Hiring **Position - Export - Import Documentation Executive** JD - 1] Preparation of Bill of Entry/Shipping Bill 2] Customer support 3] Customs 4] Import Tariff 5] HSN 6] Notifications 7] Rate of duty 8] Export promotion schemes Job Location - Andheri (E) Experience - 2-4 Years **Salary**: ₹20,000.00 - ₹22,000.00 per month Schedule: - Day...


  • Mumbai, Maharashtra, India Symphony Tech Solutions Full time

    We have opening for Export Import Manager - mumbai Borivali, Please find the below job Details: Company: Chemical Industry Location: Borivali Exp: min 3 to 5 Years Male & Female both can Apply Working Days: 6 Days Job description: - **Import **_ - To plan, Co-ordinate, Manage and Keep record for Imports. - To raise the Import purchase order from any...


  • Mumbai, Maharashtra, India CG21 Exim Full time

    Key Role and Responsibilities: ONLY FEMALE CANDIDATES CAN APPLY 1 Experience 1-2 years in logistics and operations for import and export documents 2 Knowledge of complete shipment documents by sea, air and road 3 Documents Check : LC of Bank and other shipping documents 4 Coordinate with CHA and custom formalities 5 Rules of Customs, Forms and...


  • Andheri, Mumbai, Maharashtra, India Damati Group Full time

    **Position: Import-Export Executive** **Location: Andheri** **Key Responsibilities**: Coordinate with forwarders to ensure smooth import-export operations. Negotiate pricing and terms with forwarders to optimize cost-effectiveness. Liaise with shipping lines to secure transportation arrangements. Manage booking arrangements for both inbound and outbound...


  • mumbai, India WM Recycle America Full time

    This is a full-time on-site role for an Import Export Executive located in Mumbai. The Import Export Executive will be responsible for handling import logistics, managing communication with stakeholders, providing customer service support, and handling export and import processes. The role will involve coordinating shipments, ensuring compliance with customs...


  • Vashi, Navi Mumbai, Maharashtra, India Sigma manpower services Full time

    Excellent understanding of import & export is must. - Understanding of all documentations and working of import & export - Understanding of customs rules & regulations, Import / Export Documentation - Excellent negotiation skills - Team Management Key Responsibilities: - Proactively manages all aspects of domestic and international accounts. - Manage...


  • Ghatkopar, Mumbai, Maharashtra, India NHD Group Full time

    NHD Group, established in 1960, is a four generations old, AEO certified, international logistics, freight forwarding & custom clearing company ranking amongst India's most versatile logistics service provider. - **Documentation**_: Prepare and manage import/export documents, ensuring accuracy and compliance with international regulations. -...


  • Andheri West, Mumbai, Maharashtra, India Pammvi Exports Private Limited Full time

    **Job Title: Import-Export Executive** **Company**: Pammvi Exports **Location**: Andheri West **About Pammvi Exports**: Pammvi Exports is a leading player in the import-export industry. With a strong global network and a commitment to excellence, we aim to facilitate seamless trade operations while ensuring compliance with international regulations. As...


  • Mumbai, Maharashtra, India Ample Leap Cognition & Technologies Pvt. Ltd. Full time

    **Job Description Form** **Fields** **Required Information** **Job Title** **Import - Export Executive** Reports To Director CTC Budget 3 - 4.5 LPA Position Type Replacement Location Marol, Andheri (E ) **Business Target** **For Sales positionsONLY** Job Overview Responsibilities and Duties 1. **Purchase Orders Management**: - preparing &...


  • Mumbai, Maharashtra, India Ashapura Logistics Limited Full time

    **Customer Service Executive ( Import and Export )** - Complete coordination with the client for clearance of the shipment - Coordination with external agencies like shipping line, Forwarders etc. - Internal coordination with operation team, Documentation Team, Accounts Team transport department etc. - Keeping track of shipments and coordinate with client...


  • mumbai, India WM Recycle America Full time

    This is a full-time on-site role for an Import Export Executive located in Mumbai. The Import Export Executive will be responsible for handling import logistics, managing communication with stakeholders, providing customer service support, and handling export and import processes. The role will involve coordinating shipments, ensuring compliance with customs...