Customer Experience Officer

We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...

**Details** Position: Customer Interaction Executive Location: Kanjurmarg, Mumbai **Salary**: Open for Negotiation Company name: BDS Services Pvt Ltd. **Introduction** **BDS Services Pvt Ltd,** a professional B2B database management company. HQ Located in Mumbai, India and having branch offices in London & Amsterdam. Founded in 2009, BDS is a reliable...

Role - Manager - Customer ExperienceLocation - MumbaiAbout the roleThe operations delivery function is at the core of processing every customer financial transaction. It links risk management and control processes to help protect the organizations assets and reputation. Operations staff work closely with the other divisions – as well as external clients...

**Position: Customer Experience Officer for a food retail outlet at Ghatkopar - East** Qualifications Required: Graduate in any discipline, preferably in Hotel Management Experience Required: 2 years of experience in retail as a sales associate/ order taker, preferably in the food retail sector. Other skills required: Should know MS Office. Excellent...

**Role/Job Title**: Customer Experience Champion **Business**: Retail Banking **Function / Department**: Retail Liabilities **Place of work**: Head office, BKC **Roles & Responsibilities**: - Capability building in branches to provide excellent customer service experience. Design and formalize strategies and learnings from best practices. - Define &...

Role - Manager - Customer Experience Location - Mumbai About the role The operations delivery function is at the core of processing every customer financial transaction. It links risk management and control processes to help protect the organizations assets and reputation. Operations staff work closely with the other divisions – as well as...

Role - Manager - Customer Experience Location - Mumbai About the role The operations delivery function is at the core of processing every customer financial transaction. It links risk management and control processes to help protect the organizations assets and reputation. Operations staff work closely with the other divisions – as well as external...

**Your Profile** Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction. **Your Checklist** Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shifts **Job Types**: Full-time, Contract Contract length: 12 months Schedule: - Day shift -...

**Your Profile** Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction. **Your Checklist** Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shifts **Job Types**: Full-time, Contract Contract length: 12 months Schedule: - Day shift -...

Apply for Customer Success, Service & Operations,Customer Service Engineer, Gautam in Mumbai ,Pune ,Visakhapatnam ,Raipur ,Vadodara for 0 - 3 Year of Experience on TimesJobs.com.

Giving the client need based product solutions and, in the process, aligning client requirements with business specifics - Assessing customer propensity and ensuring higher product penetration per relationship - Referencing for more business from existing customers - Handle customer queries and complaints **Salary**: Up to ₹500,000.00 per...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...

**Your Profile** Handling chats from customers Resolving customer queries over chat process. Providing customer satisfaction. **Your Checklist** Excellent communication skills in English & Hindi Good customer service skills Ready to work in rotational shifts **Job Types**: Full-time, Contract Contract length: 12 months Schedule: - Day shift -...

 Role Summary:We are looking for a driven Lead Generation Marketing Specialist to join our marketing team. The primary responsibility of this role is to develop, execute, and optimize campaigns that generate qualified leads for our sales team. This person will be instrumental in creating demand, identifying prospective customers, and increasing the...

**CUSTOMER SUCCESS OFFICER** **Job description** We are looking for an experienced and well-organized Customer Officer to provide the necessary support to the field sales team & the person will be developing and maintaining strong relationship with our existing and upcoming customers. Their primary objective will be to onboard the customers by coordinating...

**Designation**: Customer Success Officer **Position Overview**: We want a dynamic and customer-focused individual to join our team as a Customer Success Manager. As a Customer Success Manager, a person will be responsible for developing and maintaining strong relationships with our existing and upcoming customers. Their primary objective will be to...

**Associate, Customer Experience** **About Blenheim Chalcot** Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most...

Customer Experience is vital to our long-term profitability. We are hiring for a CEM to own and drive success for our customers. This role includes responsibilities for Customer Success activities (e.g. support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.) Responsibilities: Drive Customer Success...

Customer Experience is vital to our long-term profitability. We are hiring for a CEM to own and drive success for our customers. This role includes responsibilities for Customer Success activities (e.g. support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.)Responsibilities:Drive Customer Success OutcomesIncrease...