Customer Support Executive
4 months ago
**About Testbook**:
Testbook is a dynamic and innovative education technology company dedicated to revolutionizing the learning experience for students worldwide. Our mission is to provide accessible, engaging, and personalized educational resources to empower learners to succeed in their academic pursuits. The fastest-rising startup in the EdTech space, Testbook is poised to revolutionize the industry. With a registered user base of over 2.6 crore students, 450 crore tests solved on the WebApp, and a knockout Android App, Testbook has raced to the front and is ideally placed to capture bigger markets. Testbook is the perfect incubator for talent. You come, you learn, you conquer. You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, and what you want to add to them is respected in this startup. You are the sole master of your work. The IIT pedigree of the co-founders has attracted some of the brightest minds in the country to Testbook. A team that is quickly swelling in ranks, it now stands at 900 in-house employees and thousands of remote interns and freelancers. And the number is rocketing weekly. Now is the time to join the force.
**Profile**:
The Customer Support Executive will be responsible for receiving, investigating, and responding to all customer inquiries regarding the products and services. The Customer Support Executive will troubleshoot and coordinate with various internal departments to resolve problems.
**Responsibilities**:
- Provide hands-on support for customer care initiatives such as automated provisioning, online billing, order tracking, and detailed account management.
- Solicit cross-selling and up-selling opportunities within the customer care experience.
- Tracking and reporting relevant customer care performance metrics.
-
Customer Care Executive
5 months ago
Greater Noida, India Customer Care Executive Full timeResponding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...
-
Customer Support Executive
5 months ago
Noida, Uttar Pradesh, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...
-
Customer Support Executive
3 weeks ago
Noida, Uttar Pradesh, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Sector-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...
-
Customer Support Executive
5 months ago
Noida, Uttar Pradesh, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial...
-
Customer Support Executive
2 months ago
Noida, Uttar Pradesh, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...
-
Customer Support Executive
2 months ago
Noida, Uttar Pradesh, India Startek Full timeHiring: Customer Support Executive Company: Startek Process: Chat Support Work Location: Noida Mode: Work from Office **Requirements**: Graduation is mandatory. Cabs provided in odd hours 10pm-6am **Salary**: ₹24,500 CTC - ₹30,000 CTC Rounds: HR Versant OPS Client Location: Noida Note: Work From Office Only Schedule: - Day...
-
Customer Support Executive
4 months ago
Noida, Uttar Pradesh, India Sky Education Full timeAs a **Customer Support Executive**, you will be responsible for: - Conducting outbound calls (minimum 100-120 calls per day) to address student help and issues. - Ensuring 3 hours of connected call duration by the end of the day. - Handling grievance and query handling related to academics and curriculum. - Taking feedback from students to improve service...
-
Customer Support Executive
5 months ago
Noida, Uttar Pradesh, India Tech Mahindra Full timeJob Role Customer Support Executive CHAT/MAIL Job Location: Sector 62, Noida (WFO) - Good communication skills are required - Any Graduate/Undergraduate can apply - Salary - 1.9 to 2.20 LPA - 6 Days Working - Day Shift For Female's - Immediate Joiner Required. **Job Types**: Full-time, Fresher **Salary**: ₹190,000.00 - ₹220,000.00 per...
-
Customer Support Executive
1 month ago
Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time**CONTACT RECRUITER:9007098603** **Job Title**: Customer Service Executive (Go Magenta - US Telecom Chat Process) **Location**: Noida, Sector 60 - _ As a Customer Service Executive for the Go Magenta process, you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively. **Key...
-
Us Customer Support Executive
2 months ago
Noida, Uttar Pradesh, India Hirementum Full timeAn international customer support executive's responsibilities include: - Customer support: Handling customer calls and resolving issues - Customer information: Providing product information and answering questions about warranties or terms of sale - Customer records: Filing customer records, including contact information, purchases, and billings - Customer...
-
Customer Support Executive
4 months ago
Noida, Uttar Pradesh, India iEnergizer Full time#Urgent Hiring contact via whatsapp **9667130092** **Job description** **Profile - Customer care Executive** **Role & Responsibility**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent...
-
Customer Support Executive
4 months ago
Noida, Uttar Pradesh, India Tech Mahindra Full timeJob Role Customer Support Executive CHAT/MAIL Job Location: Sector 62, Noida (WFO) - Good communication skills are required - Any Graduate/Undergraduate can apply - Salary - 1.9 to 2.20 LPA - 6 Days Working - Day Shift For Female's - Immediate Joiner Required. **Job Types**: Full-time, Fresher **Salary**: ₹190,000.00 - ₹220,000.00 per...
-
Customer Support Executive
4 months ago
Noida, Uttar Pradesh, India Tech Mahindra Full time**Job Title: Customer Support Executive (Chat/Mail) - MBA Opportunity** Location: Sector 62, Noida (Work From Office) **Job Description**: **Responsibilities**: - Provide accurate information and assistance to resolve customer issues and ensure customer satisfaction. - Collaborate with other team members to address complex customer queries and escalate...
-
Customer Support Executive
5 months ago
Noida, Uttar Pradesh, India Tech Mahindra Full time**Job Title: Customer Support Executive (Chat/Mail) - MBA Opportunity** Location: Sector 62, Noida (Work From Office) **Job Description**: **Responsibilities**: - Provide accurate information and assistance to resolve customer issues and ensure customer satisfaction. - Collaborate with other team members to address complex customer queries and escalate...
-
Customer Support Executive
1 month ago
Noida, Uttar Pradesh, India REGALO KITCHENS PRIVATE LIMITED Full timeREGALO KITCHENS PVT LTD Customer Support Executive Responsibilities - Set appointments with prospective customers based on our associates schedules. - Communicate respectfully and politely with potential customers at all times. - Place phone calls to potential clients from our computerized directory - Follow up to ensure that appropriate actions were taken...
-
Customer Support Executive
5 months ago
Noida, Uttar Pradesh, India Kalp Solutions Full timeWe are seeking motivated and dynamic individuals to join our team as customer service executives for our voice process operations. This role is ideal for fresh graduates who possess excellent communication skills in English and are eager to start their careers in a dynamic and supportive environment. **Key Responsibilities**: - Handle customer inquiries...
-
International Customer Support Executive
2 months ago
Noida, Uttar Pradesh, India Provana India Private Limited Full time*Job Description: International Customer Support Executive* *Position:* International Customer Support Executive *Location:* [NOIDA-Sec 63] *Department:* Customer Service *Reporting to:* Customer Support Manager *Job Overview:* ## *Key Responsibilities:* 1. *Customer Support:* - Provide clear, accurate, and timely information to customers regarding...
-
Customer Support Executive
4 weeks ago
Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full timeWork From home opportunity!! Night Shift. We are hiring Customer Support Executive for our own company (Orbiqe Technologies Pvt. Ltd.) for Noida Location. Experience - 6 to 1 Yr (Internship or Experience) Shift: Night Shift (Work from home) Location: Noida sector 62 : Need to handle users queries on our astrology platform. : Need to support astrologers...
-
Customer Support Executive
2 months ago
Noida, Uttar Pradesh, India ABC Tower No-4, Gate No-5, Sector-135, Noida, Uttar Pradesh, 201305 Full time**Customer Support Executive will be responsible for**: - Handling inquiries. - Sale and filling Form for admission. - Resolving issues, and providing exceptional support to students, parents, and educators. - They will act as a primary point of contact for clients and ensure a smooth experience by addressing their concerns related to admissions, course...
-
Executive - Customer Support
2 months ago
Noida, Uttar Pradesh, India Sinch Full timeWe reach every phone on earth. From the lifechanging to the time-saving, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favourite brands. The dream of personalizing...