Customer Support Executive

1 month ago


Noida Uttar Pradesh, India Easemydeal Full time

**CUSTOMER SUPPORT EXECUTIVE**

**Job Location : Sector-3, Noida**
- (5 min walking from Noida Sector-16 metro station)_

As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial role in maintaining customer satisfaction and contributing to the company's success.

**Responsibilities**:

- **Respond to customer inquiries, concerns, and issues via various communication channels (via calls and mails).**:

- Resolve customer inquiries, issues, and complaints effectively.
- Maintain a strong knowledge of our products/services.
- Document customer interactions accurately in our system.
- Collaborate with team members and other departments as needed.
- Contribute to improving customer satisfaction and support processes.
- Collect and analyze customer feedback to identify trends and areas for improvement.
- Adhere to company's customer service standards and policies.
- Participate in regular team meetings to discuss customer concerns and strategies for improvement.

**Qualifications**:

- 12th Pass ; Diploma or equivalent (Bachelor's degree preferred).
- Freshers or Minimum 1 year of experience in customer support or a related role.
- Excellent communication (verbal and mails) and problem-solving skill

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person



  • Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...


  • Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...


  • Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial...


  • Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...


  • Noida, Uttar Pradesh, India Testbook.com Full time

    **About Testbook**: Testbook is a dynamic and innovative education technology company dedicated to revolutionizing the learning experience for students worldwide. Our mission is to provide accessible, engaging, and personalized educational resources to empower learners to succeed in their academic pursuits. The fastest-rising startup in the EdTech space,...


  • uttar pradesh, India Marketing Infotech Full time

    Company Description Welcome to Marketing Infotech - Empowering Brands, Elevating ROI, and Amplifying Your Story! Crafting success stories from the heart of Delhi, Marketing Infotech is a digital marketing agency focused on bringing clients' digital dreams to life. The team at MI blends simplicity and creativity to make online presences stand out by...


  • Noida, Uttar Pradesh, India Startek Full time

    Hiring: Customer Support Executive Company: Startek Process: Chat Support Work Location: Noida Mode: Work from Office **Requirements**: Graduation is mandatory. Cabs provided in odd hours 10pm-6am **Salary**: ₹24,500 CTC - ₹30,000 CTC Rounds: HR Versant OPS Client Location: Noida Note: Work From Office Only Schedule: - Day...


  • Noida, Uttar Pradesh, India Sky Education Full time

    As a **Customer Support Executive**, you will be responsible for: - Conducting outbound calls (minimum 100-120 calls per day) to address student help and issues. - Ensuring 3 hours of connected call duration by the end of the day. - Handling grievance and query handling related to academics and curriculum. - Taking feedback from students to improve service...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time

    Job Role Customer Support Executive CHAT/MAIL Job Location: Sector 62, Noida (WFO) - Good communication skills are required - Any Graduate/Undergraduate can apply - Salary - 1.9 to 2.20 LPA - 6 Days Working - Day Shift For Female's - Immediate Joiner Required. **Job Types**: Full-time, Fresher **Salary**: ₹190,000.00 - ₹220,000.00 per...


  • Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time

    **CONTACT RECRUITER:9007098603** **Job Title**: Customer Service Executive (Go Magenta - US Telecom Chat Process) **Location**: Noida, Sector 60 - _ As a Customer Service Executive for the Go Magenta process, you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively. **Key...


  • Noida, Uttar Pradesh, India iEnergizer Full time

    #Urgent Hiring contact via whatsapp **9667130092** **Job description** **Profile - Customer care Executive** **Role & Responsibility**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent...


  • Noida, Uttar Pradesh, India Hirementum Full time

    An international customer support executive's responsibilities include: - Customer support: Handling customer calls and resolving issues - Customer information: Providing product information and answering questions about warranties or terms of sale - Customer records: Filing customer records, including contact information, purchases, and billings - Customer...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time

    Job Role Customer Support Executive CHAT/MAIL Job Location: Sector 62, Noida (WFO) - Good communication skills are required - Any Graduate/Undergraduate can apply - Salary - 1.9 to 2.20 LPA - 6 Days Working - Day Shift For Female's - Immediate Joiner Required. **Job Types**: Full-time, Fresher **Salary**: ₹190,000.00 - ₹220,000.00 per...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time

    **Job Title: Customer Support Executive (Chat/Mail) - MBA Opportunity** Location: Sector 62, Noida (Work From Office) **Job Description**: **Responsibilities**: - Provide accurate information and assistance to resolve customer issues and ensure customer satisfaction. - Collaborate with other team members to address complex customer queries and escalate...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time

    **Job Title: Customer Support Executive (Chat/Mail) - MBA Opportunity** Location: Sector 62, Noida (Work From Office) **Job Description**: **Responsibilities**: - Provide accurate information and assistance to resolve customer issues and ensure customer satisfaction. - Collaborate with other team members to address complex customer queries and escalate...


  • Noida, Uttar Pradesh, India REGALO KITCHENS PRIVATE LIMITED Full time

    REGALO KITCHENS PVT LTD Customer Support Executive Responsibilities - Set appointments with prospective customers based on our associates schedules. - Communicate respectfully and politely with potential customers at all times. - Place phone calls to potential clients from our computerized directory - Follow up to ensure that appropriate actions were taken...


  • Noida, Uttar Pradesh, India Kalp Solutions Full time

    We are seeking motivated and dynamic individuals to join our team as customer service executives for our voice process operations. This role is ideal for fresh graduates who possess excellent communication skills in English and are eager to start their careers in a dynamic and supportive environment. **Key Responsibilities**: - Handle customer inquiries...


  • Noida, Uttar Pradesh, India Provana India Private Limited Full time

    *Job Description: International Customer Support Executive* *Position:* International Customer Support Executive *Location:* [NOIDA-Sec 63] *Department:* Customer Service *Reporting to:* Customer Support Manager *Job Overview:* ## *Key Responsibilities:* 1. *Customer Support:* - Provide clear, accurate, and timely information to customers regarding...


  • Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

    Work From home opportunity!! Night Shift. We are hiring Customer Support Executive for our own company (Orbiqe Technologies Pvt. Ltd.) for Noida Location. Experience - 6 to 1 Yr (Internship or Experience) Shift: Night Shift (Work from home) Location: Noida sector 62 : Need to handle users queries on our astrology platform. : Need to support astrologers...


  • Noida, Uttar Pradesh, India ABC Tower No-4, Gate No-5, Sector-135, Noida, Uttar Pradesh, 201305 Full time

    **Customer Support Executive will be responsible for**: - Handling inquiries. - Sale and filling Form for admission. - Resolving issues, and providing exceptional support to students, parents, and educators. - They will act as a primary point of contact for clients and ensure a smooth experience by addressing their concerns related to admissions, course...