Cox Coach mum

1 month ago


Mumbai Maharashtra, India Foundever Full time

**Job Summary**

Team Leader
- Operations -Voice /Blended (US)

Roles and Responsibilities:
1 Should have Team Handling Experience

2 Should have 1+Years' Experience as Team Leader

3 Should exhibit People Management Skills.

4 Should be aware of the various Operations and Client Metrics.

5 Strong analytical, solving skills with strong MS Excel skills.

6 Needs to have the drive to achieve given targets.

7 Process adherence (Check, analyze, Control & Improvement).

8 Drive & adhere to Policies & Procedures.

9 Should be well versed in coaching & providing feedback

10 Basic exposure to excel.

11 Good process knowledge and Good interpersonal skills
- People Management skills
- Client Management skills
- Process Management skills
- Coaching and Training
- Feedback and Performance Management skills
- Attrition, Shrinkage, AHT, CSAT, Schedule Adherence, BQM Management, SLA Management

5 Days Working Role

Work from office opportunity

Education Target: Minimum Graduate (Any Bachelor's Degree)



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    Apply for COX Coach_MUM Job Details Foundever, Career Progress Consultants in Mumbai for 1 - 5 Year of Experience on


  • Mumbai, Maharashtra, India SITEL Full time

    Apply for COX Coach_MUM Job Details Foundever, Career Progress Consultants in Mumbai for 1 - 5 Year of Experience on


  • Mumbai, Maharashtra, India SITEL Full time

    Apply for COX Coach_MUM Job Details Foundever, Career Progress Consultants in Mumbai for 1 - 5 Year of Experience on


  • Mumbai, India SITEL Full time

    Apply for COX Coach_MUM Job Details Foundever, Career Progress Consultants in Mumbai for 1 - 5 Year of Experience on TimesJobs.com.


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